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Amal Ponathil, Amro Khasawneh, Kalyan Piratla, Sudeep Hegde, Vivek Sharma & Kapil Chalil Madathil. (2021) Does construction service provider's response matter? Understanding the influence of anecdotal information on online consumer decisions. Developments in the Built Environment 8, pages 100061.
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Lewis H. Glinert. (2021) Communicative and Discursive Perspectives on the Medication Experience. Pharmacy 9:1, pages 42.
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Yefei Yang, Xiaofei Zhang & Peter K.C. Lee. (2019) Improving the effectiveness of online healthcare platforms: An empirical study with multi-period patient-doctor consultation data. International Journal of Production Economics 207, pages 70-80.
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Namyeon Lee, Jeonghun Kim, Eunji Kim & Ohbyung Kwon. (2017) The Influence of Politeness Behavior on User Compliance with Social Robots in a Healthcare Service Setting. International Journal of Social Robotics 9:5, pages 727-743.
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