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Quality Engineering Volume 14, 2002 - Issue 2
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Original Articles

Al Gore's Initiative of Reinventing the Government: The Real Story of Total Quality Management in the Federal Government

Hazem D. Maragah Decision Sciences Department, LeBow College of Business, Drexel University, Philadelphia, Pennsylvania, 19104, U.S.A.Correspondence[email protected]
&
Rafael A. Corredoira Department of General and Strategic Management, Fox School of Business and Management, Temple University, Philadelphia, Pennsylvania, 19122, U.S.A.
Pages 279-291 | Published online: 15 Feb 2007

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