Citations (10)
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Read on this site (7)
John
W. Raine & Huw Lloyd. (2013) Public Management Reform and the Regulation of Private Business: Risk-Driven, Customer-Centric, and All Joined-Up?. International Journal of Public Administration 36:10, pages 695-709.
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Tobias Jung. (2010) Citizens, co-producers, customers, clients, captives? A critical review of consumerism and public services1
. Public Management Review 12:3, pages 439-446.
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Martin Powell, Ian Greener, Isabelle Szmigin, Shane Doheny & Nick Mills. (2010) Broadening the Focus of Public Service Consumerism. Public Management Review 12:3, pages 323-339.
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Steve Martin & Adrian Webb. (2009) ‘Citizen-centred’ public services: contestability without consumer-driven competition?. Public Money & Management 29:2, pages 123-130.
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Brian
K. Collins & Hyun Joon Kim. (2009) Are satisfied citizens willing to pay more? Public sector consumerism as equitable social exchange. Public Money & Management 29:2, pages 109-116.
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Marianna Fotaki. (2009) Are all consumers the same? Choice in health, social care and education in England and elsewhere. Public Money & Management 29:2, pages 87-94.
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Catherine Needham. (2009) Editorial: Consumerism in public services. Public Money & Management 29:2, pages 79-81.
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Articles from other publishers (3)
MARIANNA FOTAKI. (2011) TOWARDS DEVELOPING NEW PARTNERSHIPS IN PUBLIC SERVICES: USERS AS CONSUMERS, CITIZENS AND/OR CO-PRODUCERS IN HEALTH AND SOCIAL CARE IN ENGLAND AND SWEDEN. Public Administration 89:3, pages 933-955.
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P. Topo. (2011) Social Protection of Older People in Finland from the Eighteenth to the Twenty-First Centuries: Messages for Current Policy and Practice from an Historical Analysis. British Journal of Social Work 41:5, pages 876-893.
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Christina Petsoulas, Pauline Allen, David Hughes, Peter Vincent-Jones & Jennifer Roberts. (2011) The use of standard contracts in the English National Health Service: A case study analysis. Social Science & Medicine 73:2, pages 185-192.
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