57
Views
6
CrossRef citations to date
0
Altmetric
Original Article

The Effect of Customer Orientation on Smaller Sized Service Firms and on the Market: A Multilevel Application Embracing Firms and Customers

Pages 566-581 | Published online: 19 Nov 2019

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (2)

Muhibul Haq & Julie Davies. (2023) “The person with maximum knowledge will win the race”: Conceptualizing knowledge in microbusinesses. Journal of Small Business Management 61:2, pages 295-321.
Read now

Articles from other publishers (4)

Pingping Qiu, Jiemiao Chen & Ed Bruning. (2023) The influence of social capital on local retail patronage in an urban setting. International Journal of Consumer Studies 47:4, pages 1467-1482.
Crossref
Amandeep Singh, Chanchal Wadhawan & Reena Rani. 2023. Enhancing Customer Engagement Through Location-Based Marketing. Enhancing Customer Engagement Through Location-Based Marketing 113 137 .
Elisabet Saus–Sala, Àngels Farreras–Noguer, Núria Arimany–Serrat & Germà Coenders. 2021. Advances in Compositional Data Analysis. Advances in Compositional Data Analysis 189 206 .
Shaked Gilboa, Tali Seger-Guttmann & Ofir Mimran. (2019) The unique role of relationship marketing in small businesses’ customer experience. Journal of Retailing and Consumer Services 51, pages 152-164.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.