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Original Articles

The Influence of Gratitude on Franchisor‐Franchisee Relationships

Pages 275-298 | Published online: 18 Nov 2019

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Liu Ting & Jiseon Ahn. (2023) The impact of economic exchange, social exchange, mutual interest, and self-interest on franchisees’ behaviour. Total Quality Management & Business Excellence 34:11-12, pages 1579-1597.
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Michal Jirásek, Susanne Maria Gaffke & Josef Windsperger. (2022) Determinants of overall franchisee satisfaction: application of the performance feedback theory. Journal of Strategic Marketing 30:2, pages 221-238.
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Park Thaichon, Lorelle Frazer & Scott Weaven. (2022) Relationship marketing in franchising and retailing. Journal of Strategic Marketing 30:2, pages 113-114.
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Léo-Paul Dana, Satish Kumar, Nitesh Pandey & Riya Sureka. (2021) The Journal of Small Business Management: A bibliometric overview of 1996–2019. Journal of Small Business Management 59:sup1, pages S215-S236.
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. (2018) Special issue relationship marketing in franchising and retailing. Journal of Strategic Marketing 26:3, pages 203-204.
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Articles from other publishers (6)

Audrey-Anne Cyr, Isabelle Le Breton-Miller & Danny Miller. (2022) Organizational Social Relations and Social Embedding: A Pluralistic Review. Journal of Management 49:1, pages 474-508.
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Park Thaichon, Geoff Soutar & Scott Weaven. (2021) Guest Editorial: Technologies and Relationship Marketing. Australasian Marketing Journal 29:2, pages 109-110.
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Raisa Yakimova, Martin Owens & Susan Freeman. (2021) The ‘visible hand’ behind cooperation in franchising: A model of franchisor practices that influence cooperation within social networks. Industrial Marketing Management 94, pages 66-89.
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Jean-Louis Bertrand, Xavier Brusset & Miia Chabot. (2021) Protecting franchise chains against weather risk: A design science approach. Journal of Business Research 125, pages 187-200.
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Maria Karampela, Ewelina Lacka & Graeme McLean. (2020) “Just be there”. European Journal of Marketing 54:6, pages 1281-1303.
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SooCheong (Shawn) Jang & Kwangmin Park. (2019) A sustainable franchisor-franchisee relationship model: Toward the franchise win-win theory. International Journal of Hospitality Management 76, pages 13-24.
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