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Original Articles

Emotions and Emotional Labor at Worker-Owned Businesses: Deep Acting, Surface Acting, and Genuine Emotions

Pages 152-173 | Published online: 11 Nov 2016

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Gilles Marcoux, Izold Guihur & André Leclerc. (2021) Co-operative difference and organizational commitment: The filter of socio-demographic variables. The International Journal of Human Resource Management 32:4, pages 822-845.
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Nazia Rafiq, Abdus Sattar Abbasi, Shrafat Ali Sair, Muhammad Mohiuddin & Ismat Munir. (2020) Emotional labor and its association with emotional exhaustion through cultural intelligence. Transnational Corporations Review 12:4, pages 392-405.
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Mark Weiyii Teoh, Ying Wang & Anna Kwek. (2019) Coping with emotional labor in high stress hospitality work environments. Journal of Hospitality Marketing & Management 28:8, pages 883-904.
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Özlem Öz & Zuhre Aksoy. (2019) Challenges of building alternatives: the experience of a consumer food co-operative in Istanbul. Food, Culture & Society 22:3, pages 299-315.
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Rebecca A. Matthew. (2017) (Re)Envisioning Human Service Labor: Worker-Owned Cooperative Possibilities. Journal of Progressive Human Services 28:2, pages 107-126.
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