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Information Systems Management Volume 22, 2005 - Issue 3
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E-Business

Lessons Learned from an Initial E-Commerce Failure by A Catalog Retailer

Dien D. Phan A professor in the Business Computer Information Systems Department, St. Cloud State University, MN, He holds an M.B.A. from the University of Minnesota and a Ph.D. from the University of Arizona.
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Jim Q. Chen The Business Computer Information Systems Department, St. Cloud State University, He holds a B.S. degree from Xian University of Technology, China, an M.B.A. from Northern Illinois University, and a Ph.D. from University of Nebraska at Lincoln.
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Sohel Ahmad The Management Department, St. Cloud State University, He holds a B.S.M.E. from Bangladesh Institute of Technology, a M.S.I.E. from the University of Alabama, and a Ph.D. from the University of Minnesota-Twin Cities.
Pages 7-13 | Published online: 21 Dec 2006

Citations (8)

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Read on this site (1)

Dien D. Phan, Mark B. Schmidt & Jim Q. Chen. (2010) Organizational Ecology Success Factors in the Business: A Case Study at Fingerhut Inc.. Information Systems Management 27:1, pages 82-91.
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Articles from other publishers (7)

Irfan Ahmed, Sanjay S. Mehta, C. Ganeshkumar & VivekShankar Natarajan. (2022) Learning from failure to enhance performance: a systematic literature review of retail failure. Benchmarking: An International Journal 30:2, pages 532-561.
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Soroosh Saghiri, Richard Wilding, Carlos Mena & Michael Bourlakis. (2017) Toward a three-dimensional framework for omni-channel. Journal of Business Research 77, pages 53-67.
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Dien D. Phan & Douglas R. Vogel. (2010) A model of customer relationship management and business intelligence systems for catalogue and online retailers. Information & Management 47:2, pages 69-77.
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Sabrina Phua & Oswald Jones. (2010) Marketing in new business ventures: examining the myth of informality. International Journal of Entrepreneurship and Innovation Management 11:1, pages 35.
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Blanca Hernández, Julio Jiménez & M. José Martín. (2009) Key website factors in e-business strategy. International Journal of Information Management 29:5, pages 362-371.
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Dien D. Phan & Mark B. Schmidt. (2009) Business Intelligence Successes at a Catalog and Online Retailer. Business Intelligence Successes at a Catalog and Online Retailer.
. (2006) Tesco drives e‐retail message home. Strategic Direction 22:3, pages 21-24.
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