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Original Articles

Repairing Damaged Merchandise: A Rejoinder

Pages 325-335 | Published online: 09 Dec 2009

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Anna M. Wichansky. (2000) Usability testing in 2000 and beyond. Ergonomics 43:7, pages 998-1006.
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Harold Thimbleby. 2007. Interactive Systems. Design, Specification, and Verification. Interactive Systems. Design, Specification, and Verification 52 66 .
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Magda Antonioli Corigliano & Rodolfo Baggio. 2006. Information and Communication Technologies in Tourism 2006. Information and Communication Technologies in Tourism 2006 320 331 .
Marilyn Hughes Blackmon, Muneo Kitajima & Peter G. Polson. (2005) Tool for accurately predicting website navigation problems, non-problems, problem severity, and effectiveness of repairs. Tool for accurately predicting website navigation problems, non-problems, problem severity, and effectiveness of repairs.
M. de Jong & P.J. Schellens. (2000) Toward a document evaluation methodology: what does research tell us about the validity and reliability of evaluation methods?. IEEE Transactions on Professional Communication 43:3, pages 242-260.
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