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Journal of Travel & Tourism Marketing Volume 21, 2007 - Issue 2-3
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Original Articles

Using Service Quality Expectations as a Criterion to Segment International Tourists in the Hospitality Industry

An Outlook of Hotels of Mauritius

Thanika Devi Juwaheer Faculty of Law and Management, University of Mauritius (Reduit, Mauritius)
Pages 1-18 | Received 21 Mar 2005, Accepted 06 Mar 2006, Published online: 10 Oct 2008

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Read on this site (4)

Joana Lima, Celeste Eusébio & Elisabeth Kastenholz. (2012) Expenditure-Based Segmentation of a Mountain Destination Tourist Market. Journal of Travel & Tourism Marketing 29:7, pages 695-713.
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Mi-Hea Cho & Heidi H. Sung. (2012) Travel Destination Websites: Cross-Cultural Effects on Perceived Information Value and Performance Evaluation. Journal of Travel & Tourism Marketing 29:3, pages 221-241.
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Ivan Wen. (2012) An Empirical Study of an Online Travel Purchase Intention Model. Journal of Travel & Tourism Marketing 29:1, pages 18-39.
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Mimi Li, Hanqin Zhang, Iris Mao & Claire Deng. (2011) Segmenting Chinese Outbound Tourists by Perceived Constraints. Journal of Travel & Tourism Marketing 28:6, pages 629-643.
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Articles from other publishers (3)

Angela Steffen, Jürg Stettler & Lukas Huck. (2020) Feeling (un)welcome in Switzerland: The perception of commercial hospitality by domestic and international tourists. Tourism and Hospitality Research 21:1, pages 44-60.
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María-Victoria Sánchez-Rebull, Veronika Rudchenko & Juan-Carlos Martín. (2018) The antecedents and consequences of customer satisfaction in tourism: a systematic literature review. Tourism and hospitality management 24:1, pages 151-183.
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Aaron Tkaczynski, Sharyn Rundle-Thiele & Narelle Beaumont. (2009) Destination Segmentation: A Recommended Two-Step Approach. Journal of Travel Research 49:2, pages 139-152.
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