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Journal of Travel & Tourism Marketing Volume 21, 2007 - Issue 4
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Original Articles

Exploring Tourist Satisfaction with Nonlinear Structural Equation Modeling and Inferred Causation Analysis

Josef A. Mazanec Institute for Tourism & Leisure Studies, Vienna University of Economics & Business Administration, Augasse 2-6, A-1090, Vienna, Austria
Pages 73-90 | Received 01 Oct 2006, Accepted 03 Nov 2006, Published online: 09 Oct 2008

Citations (20)

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Read on this site (4)

Sara Dolnicar. (2014) The diamond professor: a portrait of Josef Mazanec. Anatolia 25:2, pages 322-332.
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Jenny (Jiyeon) Lee. (2014) Visitors’ Emotional Responses to the Festival Environment. Journal of Travel & Tourism Marketing 31:1, pages 114-131.
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Oktay Emir & Sinan Saraçli. (2011) Determinants of customer satisfaction with thermal hotels. Anatolia 22:1, pages 56-68.
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Hanqun Song & Catherine Cheung. (2010) Factors Affecting Tourist Satisfaction with Theatrical Performances: A Case Study of The Romance of the Song Dynasty in Hangzhou, China. Journal of Travel & Tourism Marketing 27:7, pages 708-722.
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Articles from other publishers (16)

Massomeh Cheraghzadeh, Mehdi Rahimian & Saeed Gholamrezai. (2023) Effective factors on tourist satisfaction with the quality of ecotourism destination: evidence from Iran. Environment, Development and Sustainability.
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Bozana Zekan & Josef A. Mazanec. (2022) Efficient Satisfaction Building: A Comparative Study of Ski Resorts. Tourism Analysis 27:4, pages 447-465.
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Yan Peng & Xiaolin Jiang. (2022) Analysis of Tourist Satisfaction Index Based on Structural Equation Model. Journal of Sensors 2022, pages 1-12.
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Kurt Matzler, Josef Mazanec, Andreas Strobl & Karin Teichmann. (2021) Customer satisfaction management: Exploring temporal changes in nonlinearities in satisfaction formation of skiers. Problems and Perspectives in Management 19:2, pages 398-417.
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Mariana Madeira, Susana Silva & Teresa Pataco. 2021. Tourism Innovation in Spain and Portugal. Tourism Innovation in Spain and Portugal 133 148 .
Antonino Mario Oliveri, Gabriella Polizzi & Anna Maria Parroco. (2018) Measuring Tourist Satisfaction Through a Dual Approach: The 4Q Methodology. Social Indicators Research 146:1-2, pages 361-382.
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Lidija Lalicic & Astrid Dickinger. (2019) An assessment of user-driven innovativeness in a mobile computing travel platform. Technological Forecasting and Social Change 144, pages 233-241.
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Srikanth Beldona, Zvi Schwartz & Xian Zhang. (2018) Evaluating hotel guest technologies: does home matter?. International Journal of Contemporary Hospitality Management 30:5, pages 2327-2342.
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Cong Chi Le & Dam Xuan Dong. (2017) Factors affecting European tourists’ satisfaction in Nha Trang city: perceptions of destination quality. International Journal of Tourism Cities 3:4, pages 350-362.
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Lidija Lalicic & Astrid Dickinger. 2016. Information and Communication Technologies in Tourism 2016. Information and Communication Technologies in Tourism 2016 495 507 .
Sara Dolnicar & Amata Ring. (2014) Tourism marketing research: Past, present and future. Annals of Tourism Research 47, pages 31-47.
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Thomas Mayr & Andreas H. Zins. (2012) Extensions on the conceptualization of customer perceived value: insights from the airline industry. International Journal of Culture, Tourism and Hospitality Research 6:4, pages 356-376.
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Josef A. Mazanec & Amata Ring. (2011) Tourism Destination Competitiveness: Second Thoughts on the World Economic Forum Reports. Tourism Economics 17:4, pages 725-751.
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Hanqun Song & Catherine Cheung. (2010) Attributes affecting the level of tourist satisfaction with and loyalty towards theatrical performance in China: Evidence from a qualitative study. International Journal of Tourism Research 12:6, pages 665-679.
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Ralf Sabiwalsky. (2010) Nonlinear modelling of target leverage with latent determinant variables — new evidence on the trade‐off theory. Review of Financial Economics 19:4, pages 137-150.
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Christian Weismayer. (2010) Longitudinal satisfaction measurement using latent growth curve models and extensions. Journal of Retailing and Consumer Services 17:4, pages 321-331.
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