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PART I: RESEARCH STUDIES IN PERFORMANCE MANAGEMENT

A Daily-Adjusted Goal-Setting and Feedback Procedure for Improving Productivity in a University Admissions Department

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Pages 55-75 | Published online: 26 Oct 2008

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Eunju Choi & Douglas A. Johnson. (2022) Common Antecedent Strategies within Organizational Behavior Management: The Use of Goal Setting, Task Clarification, and Job Aids. Journal of Organizational Behavior Management 42:1, pages 75-95.
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Nicholas Matey, Nicole Gravina, Bradley Davis, Robert George & Timothy Rosbrook. (2021) Increasing Productivity in a Manufacturing Setting using Daily Process Walks. Journal of Organizational Behavior Management 41:2, pages 182-193.
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Jeffery Wells, Daniel Reimer & Ramona Houmanfar. (2013) Money and Journal of Organizational Behavior Management Interventions: A Review. Journal of Organizational Behavior Management 33:4, pages 276-298.
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Megan M. Hybza, Trevor F. Stokes, Marilee Hayman & Tracy Schatzberg. (2013) Increasing Medicaid Revenue Generation for Services by School Psychologists. Journal of Organizational Behavior Management 33:1, pages 55-67.
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Thomas C. Mawhinney. (2011) Job Satisfaction: I/O Psychology and Organizational Behavior Management Perspectives. Journal of Organizational Behavior Management 31:4, pages 288-315.
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NicholasL. Weatherly & RichardW. Malott. (2008) An Analysis of Organizational Behavior Management Research in Terms of the Three-Contingency Model of Performance Management. Journal of Organizational Behavior Management 28:4, pages 260-285.
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Ryan Olson & Jamey Winchester. (2008) Behavioral Self-Monitoring of Safety and Productivity in the Workplace: A Methodological Primer and Quantitative Literature Review. Journal of Organizational Behavior Management 28:1, pages 9-75.
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Danielle Tittelbach, Maureen Deangelis, Peter Sturmey & AliciaM. Alvero. (2007) The Effects of Task Clarification, Feedback, and Goal Setting on Student Advisors' Office Behaviors and Customer Service. Journal of Organizational Behavior Management 27:3, pages 27-40.
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James Squires, DavidA. Wilder, Amanda Fixsen, Erica Hess, Kristen Rost, Ryan Curran & Kimberly Zonneveld. (2007) The Effects of Task Clarification, Visual Prompts, and Graphic Feedback on Customer Greeting and Up-selling in a Restaurant. Journal of Organizational Behavior Management 27:3, pages 1-13.
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DavidT. Goomas & TimothyD. Ludwig. (2007) Enhancing Incentive Programs with Proximal Goals and Immediate Feedback. Journal of Organizational Behavior Management 27:1, pages 33-68.
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SamuelM. Berger & TimothyD. Ludwig. (2007) Reducing Warehouse Employee Errors Using Voice-Assisted Technology That Provided Immediate Feedback. Journal of Organizational Behavior Management 27:1, pages 1-31.
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Nelson Eikenhout & John Austin. (2005) Using Goals, Feedback, Reinforcement, and a Performance Matrix to Improve Customer Service in a Large Department Store. Journal of Organizational Behavior Management 24:3, pages 27-62.
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MelodieJ. Bateman & TimothyD. Ludwig. (2004) Managing Distribution Quality Through an Adapted Incentive Program with Tiered Goals and Feedback. Journal of Organizational Behavior Management 23:1, pages 33-55.
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Natalie Nicol & DonaldA. Hantula. (2002) Decreasing Delivery Drivers' Departure Times. Journal of Organizational Behavior Management 21:4, pages 105-116.
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AliciaM. Alvero, BarbaraR. Bucklin & John Austin. (2001) An Objective Review of the Effectiveness and Essential Characteristics of Performance Feedback in Organizational Settings (1985-1998). Journal of Organizational Behavior Management 21:1, pages 3-29.
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TimothyV. Nolan, KimberlyA. Jarema & John Austin. (1999) An Objective Review of the Journal of Organizational Behavior Management . Journal of Organizational Behavior Management 19:3, pages 83-114.
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John Austin, JamesE. Carr & JudyL. Agnew. (1999) The Need for Assessment of Maintaining Variables in OBM. Journal of Organizational Behavior Management 19:2, pages 59-87.
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LeslieA. Wilk & WilliamK. Redmon. (1998) The Effects of Feedback and Goal Setting on the Productivity and Satisfaction of University Admissions Staff. Journal of Organizational Behavior Management 18:1, pages 45-68.
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ThomasC. Mawhinney. (1998) EDITORIAL. Journal of Organizational Behavior Management 18:1, pages 1-6.
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John Austin, Maria Lynn Kessler, JohnE. Riccobono & JonS. Bailey. (1996) Using Feedback and Reinforcement to Improve the Performance and Safety of a Roofing Crew. Journal of Organizational Behavior Management 16:2, pages 49-75.
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Timothy R. Vollmer, Kerri P. Peters, Faris R. Kronfli & Emma Grauerholz‐Fisher. 2019. The Encyclopedia of Child and Adolescent Development. The Encyclopedia of Child and Adolescent Development 1 14 .
Richard R. Kazbour, Heather M. McGee, Timothy Mooney, Laura Masica & Robert O. Brinkerhoff. (2013) Evaluating the Impact of a Performance-Based Methodology on Transfer of Training. Performance Improvement Quarterly 26:1, pages 5-33.
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James R. Langabeer, Jami L. DelliFraine, Janelle Heineke & Ibrahim Abbass. (2009) Implementation of Lean and Six Sigma quality initiatives in hospitals: A goal theoretic perspective. Operations Management Research 2:1-4, pages 13-27.
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John Austin, Ryan Olson & Julie Ann Wellisley. (2008) The Behavior Engineering Model at Work on a Small Scale: Using Task Clarification, Self-Monitoring, and Public Posting to Improve Customer Service. Performance Improvement Quarterly 14:2, pages 53-76.
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Gary E. Roberts & Tammy Reed. (2016) Performance Appraisal Participation, Goal Setting and Feedback. Review of Public Personnel Administration 16:4, pages 29-60.
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Annette L. Fiorita, Matthew S. Middendorf & Grant R. McMillan. (2016) Maintaining Subject Motivation in Long-Term Experiments Using Performance Incentives and Penalties. Proceedings of the Human Factors Society Annual Meeting 36:17, pages 1335-1339.
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