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Original Articles

Performance, Accuracy, Data Delivery, and Feedback Methods in Order Selection

A Comparison of Voice, Handheld, and Paper Technologies

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Pages 69-107 | Published online: 07 Sep 2008

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (18)

Max Helm, Alexandra Malikova & Joakim Kembro. (2023) Rooting out the root causes of order fulfilment errors: a multiple case study. International Journal of Production Research 0:0, pages 1-19.
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Azin Setayesh, Eric H. Grosse, Christoph H. Glock & W. Patrick Neumann. (2022) Determining the source of human-system errors in manual order picking with respect to human factors. International Journal of Production Research 60:20, pages 6350-6372.
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David T. Goomas & Timothy D. Ludwig. (2021) Computerized Immediate Feedback on Food Safety Quality Control and In-Process Inspections at a Food Manufacturing Plant. Journal of Organizational Behavior Management 41:4, pages 319-331.
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Christoph H. Glock, Eric H. Grosse, W. Patrick Neumann & Andrew Feldman. (2021) Assistive devices for manual materials handling in warehouses: a systematic literature review. International Journal of Production Research 59:11, pages 3446-3469.
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Dave Goomas & Timothy David Ludwig. (2017) Computerized Immediate Feedback Increases Product Recall Efficiency Due to Interlocking Contingencies in Food Manufacturing. Journal of Organizational Behavior Management 37:1, pages 96-106.
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Alison Blasingame, Stephanie Hale & Timothy D. Ludwig. (2014) The Effects of Employee-Led Process Design on Welder Set-Up Intervals. Journal of Organizational Behavior Management 34:3, pages 207-222.
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David T. Goomas. (2012) The Impact of Wireless Technology on Loading Trucks at an Auto Parts Distribution Center. Journal of Organizational Behavior Management 32:3, pages 242-252.
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David T. Goomas. (2012) The Impact of Wireless Technology on Order Selection Audits at an Auto Parts Distribution Center. Journal of Organizational Behavior Management 32:2, pages 131-139.
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David T. Goomas. (2012) The Impact of Wireless Technology Feedback on Inventory Management at a Dairy Manufacturing Plant. Journal of Organizational Behavior Management 32:1, pages 26-43.
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David T. Goomas, Stuart M. Smith & Timothy D. Ludwig. (2011) Business Activity Monitoring: Real-Time Group Goals and Feedback Using an Overhead Scoreboard in a Distribution Center. Journal of Organizational Behavior Management 31:3, pages 196-209.
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David T. Goomas. (2010) Replacing Voice Input With Technology That Provided Immediate Visual and Audio Feedback to Reduce Employee Errors. Journal of Organizational Behavior Management 30:1, pages 26-37.
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MariaT. Mihalic & TimothyD. Ludwig. (2009) Behavioral System Feedback Measurement Failure: Sweeping Quality Under the Rug. Journal of Organizational Behavior Management 29:2, pages 155-174.
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Cloyd Hyten. (2009) Strengthening the Focus on Business Results: The Need for Systems Approaches in Organizational Behavior Management. Journal of Organizational Behavior Management 29:2, pages 87-107.
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KristinM. Berglund & TimothyD. Ludwig. (2009) Approaching Error-Free Customer Satisfaction Through Process Change and Feedback Systems. Journal of Organizational Behavior Management 29:1, pages 19-46.
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Articles from other publishers (10)

David T. Goomas & Timothy D. Ludwig. (2023) Ergonomic improvement using natural language processing for voice‐directed order selection in large industrial settings . Human Factors and Ergonomics in Manufacturing & Service Industries.
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Jean-Raymond Fontin & Shi-Woei Lin. (2020) A Joint Comparative Analysis of Routing Heuristics and Paperless Picking Technologies Using Simulation and Data Envelopment Analysis. Applied Sciences 10:24, pages 8777.
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Patrik Fager, Robin Hanson, Lars Medbo & Mats I. Johansson. (2019) Kit preparation for mixed model assembly – Efficiency impact of the picking information system. Computers & Industrial Engineering 129, pages 169-178.
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Christopher Shane Elliott & Gary Long. (2015) Manufacturing rate busters: computer control and social relations in the labour process. Work, Employment and Society 30:1, pages 135-151.
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Timothy D. Ludwig. 2015. Clinical and Organizational Applications of Applied Behavior Analysis. Clinical and Organizational Applications of Applied Behavior Analysis 605 625 .
Paul H. P. Yeow & David T. Goomas. (2014) Ergonomics Improvement in Order Selection in a Refrigerated Environment. Human Factors and Ergonomics in Manufacturing & Service Industries 24:3, pages 262-274.
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David T. Goomas & Paul H.P. Yeow. (2013) IT-assisted equipment safety checks system to improve compliance: A case study at a distribution center. Safety Science 60, pages 77-86.
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David T. Goomas & Paul H.P. Yeow. (2010) Ergonomics improvement in a harsh environment using an audio feedback system. International Journal of Industrial Ergonomics 40:6, pages 767-774.
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David T. Goomas & Timothy D. Ludwig. (2009) Standardized Goals and Performance Feedback Aggregated Beyond the Work Unit: Optimizing the Use of Engineered Labor Standards and Electronic Performance Monitoring. Journal of Applied Social Psychology 39:10, pages 2425-2437.
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Tufan Adiguzel. (2008) Advantages of Using Handheld Computers Against Other Methodologies for Data Collection. School Science and Mathematics 108:6, pages 225-227.
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