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Journal of Asia-Pacific Business Volume 4, 2003 - Issue 4
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Original Articles

Cultural and Economic Determinants of Managerial Perceptions of Quality

Burhan F. Yavas School of Business and Public Administration, California State University, Dominguez Hills, Carson, CA, 90747 E-mail: [email protected]
&
Kazim Konyar Department of Economics, California State University San Bernardino, San Bernardino, CA, 92407 E-mail: [email protected]
Pages 3-23 | Published online: 11 Oct 2008

Citations (8)

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Banjo Roxas & Doren Chadee. (2012) Effects of Informal Institutions on the Performance of Microenterprises in the Philippines: The Mediating Role of Entrepreneurial Orientation. Journal of Asia-Pacific Business 13:4, pages 320-348.
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Articles from other publishers (7)

Rejikumar G.Raja Sreedharan V. & Raiswa Saha. (2019) An integrated framework for service quality, choice overload, customer involvement and satisfaction. Management Decision 59:4, pages 801-828.
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Olivera Simovic, Djurdjica Perovic & Milica Raicevic. (2020) How organizational culture influences satisfaction of employees shown on the example of tourism businesses in Montenegro. Interdisciplinary Description of Complex Systems 18:2-B, pages 223-240.
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Ali Bavik. 2016. Tourism and Hospitality Management. Tourism and Hospitality Management 197 210 .
Ali Bavik. (2016) Developing a new hospitality industry organizational culture scale. International Journal of Hospitality Management 58, pages 44-55.
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Ugur Yavas & Martin Benkenstein. (2007) Service quality assessment: a comparison of Turkish and German bank customers. Cross Cultural Management: An International Journal 14:2, pages 161-168.
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Osman M. Karatepe, Ugur Yavas & Emin Babakus. (2005) Measuring service quality of banks: Scale development and validation. Journal of Retailing and Consumer Services 12:5, pages 373-383.
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Mustafa Nourallah. (2015) Do the Arabian Customers Who Belong to Similar Markets Differ in the Evaluation of Banking Service Quality?. SSRN Electronic Journal.
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