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The Reference Librarian Volume 31, 1999 - Issue 66
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PART 4: REFLECTIONS ON THE PAST AND FUTURE OF REFERENCE SERVICE

Richness vs. Reach

Using Technology to Overcome Economic Impediments to Reference Service

Deborah Holmes-Wong MLIS Reference and Instruction, Information Services Division, University of Southern California, Los Angeles, CA, 90089-0182, USA; University of Texas, Austin, USA
Pages 201-211 | Published online: 20 Oct 2008

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