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“ON THE DESK”

Cooperation and Competition at the Reference Desk

Pages 65-82 | Published online: 20 Oct 2008

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (4)

Lily Rozaklis & Craig M. MacDonald. (2011) A Typology of Collaborative Communication in a Digital Reference Environment. The Reference Librarian 52:4, pages 308-319.
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MichelleS. Millet. (2004) A Product of Social Interaction: Tag-Team Reference and Workplace Relationships. The Reference Librarian 40:83-84, pages 23-31.
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PamelaJ. McKenzie. (2004) User Perspectives on Staff Cooperation During the Reference Transaction. The Reference Librarian 40:83-84, pages 5-22.
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Articles from other publishers (1)

Margaret Burnette. (2017) Tacit knowledge sharing among library colleagues: a pilot study. Reference Services Review 45:3, pages 382-397.
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