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TEACHING AND TRAINING

Reference, Mental Models and Teaching Technology

Pages 37-47 | Published online: 20 Oct 2008

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NavazP. Bhavnagri & Veronica Bielat. (2005) Faculty-Librarian Collaboration to Teach Research Skills: Electronic Symbiosis. The Reference Librarian 43:89-90, pages 121-138.
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Christie Kodama, Beth St. Jean, Mega Subramaniam & Natalie Greene Taylor. (2017) There’s a creepy guy on the other end at Google!: engaging middle school students in a drawing activity to elicit their mental models of Google. Information Retrieval Journal 20:5, pages 403-432.
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Lynn Westbrook. (2009) Unanswerable questions at the IPL: user expectations of e‐mail reference. Journal of Documentation 65:3, pages 367-395.
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