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Original Articles

Association Planners' Satisfaction

An Application of Importance-Performance Analysis

&
Pages 113-129 | Received 01 Jan 2000, Accepted 01 Mar 2000, Published online: 16 Oct 2008

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Read on this site (5)

Miyoung Kim & Soyoung Boo. (2010) Understanding Supplier-Selection Criteria: Meeting Planners' Approaches to Selecting and Maintaining Suppliers. Journal of Travel & Tourism Marketing 27:5, pages 507-518.
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Seyhmus Baloglu & Curtis Love. (2003) Association Meeting Planners' Perceived Performance of Las Vegas. Journal of Convention & Exhibition Management 5:1, pages 13-27.
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Articles from other publishers (6)

Olimpia I. Ban, Laurenţiu Droj, Delia A. Tușe & Elena Botezat. (2022) OPERATIONALIZATION OF IMPORTANCE-PERFORMANCE ANALYSIS WITH NINE CATEGORIES AND TESTED FOR GREEN PRACTICES AND FINANCIAL EVALUATION. Technological and Economic Development of Economy 28:6, pages 1711-1738.
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Subhrangsu Das, Nirmalya Das, Uday Chatterjee & Santu Guchhait. (2021) Dwellers’ perception toward the Urban services of Panskura Municipality, India: an application of importance-performance models. GeoJournal 87:S4, pages 389-411.
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Deokhyun Jo, Hyo-Yeun Park, Yeongbae Choe & Dae-Kwan Kim. (2019) Destination-selection attributes for international association meetings: A mixed-methods study. Journal of Destination Marketing & Management 13, pages 61-72.
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Ivan Ka Wai Lai & Michael Hitchcock. (2015) Importance–performance analysis in tourism: A framework for researchers. Tourism Management 48, pages 242-267.
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Dae‐Young Kim, Xinran Y. Lehto & Sheryl F. Kline. (2009) Organisational channel discrepancies between CVBs and meeting planners in the USA. International Journal of Tourism Research 12:2, pages 103-115.
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Joanne Jung-Eun YooKarin Weber. (2016) Progress in Convention Tourism Research. Journal of Hospitality & Tourism Research 29:2, pages 194-222.
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