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Administration in Social Work Volume 20, 1996 - Issue 3
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NOTES FROM THE MANAGEMENT LITERATURE

Total Quality Management:

Organizational Transformation or Passing Fancy?

Burton Gummer PhD School of Social Welfare, Rockefeller College of Public Affairs and Policy, The University at Albany, State University of New York
Pages 75-95 | Published online: 25 Oct 2008

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Read on this site (2)

MarthaS. Williams. (2004) Policy Component Analysis. Journal of Social Service Research 30:4, pages 1-18.
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Burton Gummer. (2000) Total Quality Management. Administration in Social Work 24:2, pages 85-103.
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Articles from other publishers (3)

Ali Zulqarnain, Muhammad Wasif & Syed Amir Iqbal. (2022) Developing a Quality 4.0 Implementation Framework and Evaluating the Maturity Levels of Industries in Developing Countries. Sustainability 14:18, pages 11298.
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Kyungil Park. (2008) The Case Study on the Outcome and Implementation of TQM Work in Community Welfare Center : Impact on Service Quality Management and Customer Satisfaction. Social Welfare Policy null:34, pages 305-329.
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Lassâad Lakhal. (2012) Développement et validation d’un instrument de mesure de la qualité dans les entreprises tunisiennes. Revue internationale P.M.E. 20:2, pages 151-178.
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