Citations (6)
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Matthew D. Meng & Antje R. H. Graul. (2022) Can Success Backfire? Consumer Judgments of Businesses that Repeatedly Win the Same Sustainability or Quality Award. Journal of Quality Assurance in Hospitality & Tourism 0:0, pages 1-22.
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Johan
R. Edelheim, Yun
Lok Lee, Szu
Han Lee & Julia Caldicott. (2011) Developing a Taxonomy of ‘Award-Winning’ Restaurants—What are They Actually?. Journal of Quality Assurance in Hospitality & Tourism 12:2, pages 140-156.
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Sergio
Moreno Gil, Simon Hudson & Teresa
Aguiar Quintana. (2006) The Influence of Service Recovery and Loyalty on Perceived Service Quality: A Study of Hotel Customers in Spain. Journal of Hospitality & Leisure Marketing 14:2, pages 47-68.
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CandiceE. Clemenz & PamelaA. Weaver. (2003) Dimensions of Perceived Training Quality. Journal of Quality Assurance in Hospitality & Tourism 4:1-2, pages 47-70.
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Maya Salameh & ClaytonW. Barrows. (2000) The Role of Training in Achieving TQM in Restaurants. Journal of Quality Assurance in Hospitality & Tourism 1:4, pages 73-95.
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Articles from other publishers (1)
Omer Faruk Aladag, Mehmet Ali Köseoglu, Brian King & Fuad Mehraliyev. (2020) Strategy implementation research in hospitality and tourism: Current status and future potential. International Journal of Hospitality Management 88, pages 102556.
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