Advanced search
Publication Cover
Journal of Quality Assurance in Hospitality & Tourism Volume 1, 2000 - Issue 2
Submit an article Journal homepage
134
Views
7
CrossRef citations to date
0
Altmetric
ARTICLES

An Assessment of Service Quality in a Nature-Based Tourism Setting

Kenneth F. Backman Department of Parks, Recreation and Tourism Management, Clemson University, Clemson, SC, 29634-1005, USA
,
Sheila J. Backman Department of Parks, Recreation and Tourism Management, Clemson University, Clemson, SC, 29634-1005, USA
&
Joanne Malinovsky Department of Parks, Recreation and Tourism Management, Clemson University, Clemson, SC, 29634-1005, USA
Pages 9-29 | Accepted 27 Oct 1999, Published online: 13 Oct 2008

Citations (7)

Keep up to date with the latest research on this topic with citation updates for this article.

Subscribe to citation updates

Read on this site (2)

Ranjit Singh, PS Sibi, Primula Sharma, Manila Tamang & Amit Kumar Singh. (2022) Twenty Years of Journal of Quality Assurance in Hospitality & Tourism: A Bibliometric Assessment. Journal of Quality Assurance in Hospitality & Tourism 23:2, pages 482-507.
Read now
Atsbha Gebreegziabher Asmelash & Satinder Kumar. (2020) Tourist satisfaction-loyalty Nexus in Tigrai, Ethiopia: Implication for sustainable tourism development. Cogent Business & Management 7:1.
Read now

Articles from other publishers (5)

Milan Ćulić, Miroslav D. Vujičić, Časlav Kalinić, Milosav Dunjić, Uglješa Stankov, Sanja Kovačić, Đorđije A. Vasiljević & Željko Anđelković. (2021) Rookie Tourism Destinations—The Effects of Attractiveness Factors on Destination Image and Revisit Intention with the Satisfaction Mediation Effect. Sustainability 13:11, pages 5780.
Crossref
Ana Brochado. (2019) Nature-based experiences in tree houses: guests’ online reviews. Tourism Review 74:3, pages 310-326.
Crossref
Atsbha Gebreegziabher Asmelash & Satinder Kumar. (2019) The structural relationship between tourist satisfaction and sustainable heritage tourism development in Tigrai, Ethiopia. Heliyon 5:3, pages e01335.
Crossref
Martin A. O'NeillKristen A. Riscinto-Kozub & Missy Van Hyfte. (2010) Defining visitor satisfaction in the context of camping oriented nature-based tourism — the driving force of quality!. Journal of Vacation Marketing 16:2, pages 141-156.
Crossref
Suzana Marković. (2005) QUALITY OF SERVICES IN THE BANKING INDUSTRY: CONCEPT AND MEASUREMENT. Tourism and hospitality management 11:1, pages 47-67.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.