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Journal of Quality Assurance in Hospitality & Tourism Volume 5, 2005 - Issue 1
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ARTICLES

Satisfaction and Destination Loyalty

A Comparison Between Non-Repeat and Repeat Tourists

Metin Kozak University, School of Tourism and Hotel Management, 48000 Mugla, Turkey
,
Enrique Bigné Department of Marketing, University of Valencia, Faculty of Economy, Valencia, Spain
&
Luisa Andreu Department of Marketing, University of Valencia, Faculty of Economy, Valencia, Spain
Pages 43-59 | Accepted 11 Jan 2004, Published online: 08 Sep 2008

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Ziad Alrawadieh, Girish Prayag, Zaid Alrawadieh & Motasem Alsalameen. (2019) Self-identification with a heritage tourism site, visitors’ engagement and destination loyalty: the mediating effects of overall satisfaction. The Service Industries Journal 39:7-8, pages 541-558.
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Bekir Bora Dedeoğlu, Sevgi Balikçioğlu Dedeoğlu & Kemal Gürkan Küçükergin. (2018) The moderating role of nationality on destination experience. Journal of Quality Assurance in Hospitality & Tourism 19:2, pages 217-242.
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Aureli Lojo & Mimi Li. (2018) Segmentation by Experiential Familiarity and Travel Mode of the Chinese Outbound Market to Spain. Journal of China Tourism Research 14:1, pages 100-121.
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Ryan Panganiban Sastre & Panuwat Phakdee-Auksorn. (2017) Examining Tourists’ Push and Pull Travel Motivations and Behavioral Intentions: The Case of British Outbound Tourists to Phuket, Thailand. Journal of Quality Assurance in Hospitality & Tourism 18:4, pages 437-464.
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Zhuowei (Joy) Huang, Liping A. Cai, Xiaojuan Yu & Mimi Li. (2014) A Further Investigation of Revisit Intention: A Multigroup Analysis. Journal of Hospitality Marketing & Management 23:8, pages 815-832.
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Bahattin Ozdemir, Akin Aksu, Rüya Ehtiyar, Beykan Çizel, Rabia Bato Çizel & Ebru Tarcan İçigen. (2012) Relationships Among Tourist Profile, Satisfaction and Destination Loyalty: Examining Empirical Evidences in Antalya Region of Turkey. Journal of Hospitality Marketing & Management 21:5, pages 506-540.
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Bahattin Ozdemir, Beykan Çizel & Rabia Bato Cizel. (2012) Satisfaction With All-Inclusive Tourism Resorts: The Effects of Satisfaction With Destination and Destination Loyalty. International Journal of Hospitality & Tourism Administration 13:2, pages 109-130.
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Jesús Manuel López-Bonilla & Luis Miguel López-Bonilla. (2010) Tourism Planning in Sub-regional Destinations: Heterogeneity of the Tourist Experience on the Andalusian Coastal Municipalities. European Planning Studies 18:11, pages 1821-1836.
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Robertico Croes, Amir Shani & Andrew Walls. (2010) The Value of Destination Loyalty: Myth or Reality?. Journal of Hospitality Marketing & Management 19:2, pages 115-136.
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Kim Young, Kim Mincheol, Ben Goh & John Antun. (2009) A Comparison Between First-Timers and Repeaters at a Food Event. Journal of Culinary Science & Technology 7:4, pages 239-249.
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Jianqiong Yuan, Jingjing Li, Jinyang Deng & Douglas Arbogast. (2021) Past Experience and Willingness to Pay: A Comparative Examination of Destination Loyalty in Two National Parks, China. Sustainability 13:16, pages 8774.
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Sezer KARASAKAL. (2020) TURİSTLERİN DESTİNASYON ÇEKİCİLİKLERİ ALGILARI, AKIŞ DENEYİMİ, POZİTİF DUYGU VE MEMNUNİYETLERİ ÜZERİNE BİR ARAŞTIRMAA Research on Destination Attributes Perception, Flow Experience, Positive Emotion and Satisfaction of Tourists. Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 23:44, pages 1297-1322.
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İlker TÜRKERİ. (2020) Destinasyon Deneyimi ve Sadakati Arasındaki İlişkide Destinasyon Aidiyetinin Aracı RolüThe Mediating Role of Destination Attachment on the Relation between the Destination Experience and Destination Loyalty. Seyahat ve Otel İşletmeciliği Dergisi 17:2, pages 270-287.
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Sezer KARASAKAL. (2019) Destinasyon Çekicilikleri Üzerine Bir Literatür Taraması: Türkiye, İspanya ve Yunanistan KarşılaştırmasıA Literature Review on Destination Attributes: Comparison of Turkey, Spain and Greece. Selçuk Üniversitesi Sosyal Bilimler Meslek Yüksekokulu Dergisi 22:1, pages 225-245.
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Stephanie Boecker & Alexis Papathanassis. 2019. Yellow Tourism. Yellow Tourism 167 189 .
Lucimari Acosta Pereira, Pablo Flôres Limberger, Luiz da Silva Flores & Melise de Lima Pereira. (2018) An Empirical Investigation of Destination Branding: The Case of the City of Rio de Janeiro, Brazil. Sustainability 11:1, pages 90.
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Aswin Sangpikul. (2018) The effects of travel experience dimensions on tourist satisfaction and destination loyalty: the case of an island destination. International Journal of Culture, Tourism and Hospitality Research 12:1, pages 106-123.
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Jinyang Deng, Rogelio AndradaIIII & Chad Pierskalla. (2017) Visitors’ and residents’ perceptions of urban forests for leisure in Washington D.C. Urban Forestry & Urban Greening 28, pages 1-11.
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Minh Tu, Soo-Han Park & 이광우. (2017) The Relationships among Food Image, Tourist Satisfactions and Destination Loyalty Intention: A Case of Hanoi Local Cuisine. Culinary Science & Hospitality Research 23:6, pages 70-77.
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Hiromi Kamata. 2017. Driving Tourism through Creative Destinations and Activities. Driving Tourism through Creative Destinations and Activities 20 44 .
Jorge Moll-de-Alba, Lluís Prats & Lluís Coromina. (2016) The need to adapt to travel expenditure patterns. A study comparing business and leisure tourists in Barcelona. Eurasian Business Review 6:2, pages 253-267.
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Vania Vigolo. (2015) Investigating the Attractiveness of an Emerging Long-Haul Destination: Implications for Loyalty. International Journal of Tourism Research 17:6, pages 564-576.
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Ercan Sirakaya-Turk, Yuksel Ekinci & Drew Martin. (2015) The efficacy of shopping value in predicting destination loyalty. Journal of Business Research 68:9, pages 1878-1885.
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Donna L Quadri-Felitti & Ann Marie Fiore. (2013) Destination loyalty: Effects of wine tourists’ experiences, memories, and satisfaction on intentions. Tourism and Hospitality Research 13:1, pages 47-62.
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Bob McKercher, Basak Denizci-Guillet & Erica Ng. (2012) Rethinking Loyalty. Annals of Tourism Research 39:2, pages 708-734.
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Steven Buigut, BURCU KAPAR & Udo C. Braendle. (2020) Effect of Regional Terrorism Events on Malaysian Tourism Demand. SSRN Electronic Journal.
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