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Journal of International Hospitality, Leisure & Tourism Management Volume 1, 1998 - Issue 3
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Original Articles

A Procedure for Scaling Service Quality Tradeoffs Among Restaurant Managers

Traditional Conjoint Techniques for International Application

Radesh R. Palakurthi Hotel and Restaurant Management, University of North Texas, USA
&
Juliet M. Getty Hotel and Restaurant Management, University of North Texas, USA
Pages 3-19 | Published online: 20 Oct 2008

Citations (2)

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Read on this site (1)

Ching-Hsu Huang. (2003) A Comparison of the Service Quality Perspectives Between Restaurant Customers and Restaurateurs in Taiwan. Journal of Foodservice Business Research 6:2, pages 87-104.
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Articles from other publishers (1)

Jill Sweeney, Robert W. Armstrong & Lester W. Johnson. (2016) The effect of cues on service quality expectations and service selection in a restaurant setting. Journal of Services Marketing 30:2, pages 136-140.
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