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Patient Preference and Adherence Volume 10, 2016 - Issue

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Original Research

Quality of pharmaceutical care at the pharmacy counter: patients’ experiences versus video observation

Ellen S Koster1 Division of Pharmacoepidemiology and Clinical Pharmacology, Utrecht University, the NetherlandsCorrespondence[email protected]

Lyda Blom1 Division of Pharmacoepidemiology and Clinical Pharmacology, Utrecht University, the Netherlands

Marloes R Overbeeke1 Division of Pharmacoepidemiology and Clinical Pharmacology, Utrecht University, the Netherlands

Daphne Philbert1 Division of Pharmacoepidemiology and Clinical Pharmacology, Utrecht University, the Netherlands

Marcia Vervloet2 Netherlands Institute of Health Services Research (NIVEL), Utrecht, the Netherlands

Laura Koopman2 Netherlands Institute of Health Services Research (NIVEL), Utrecht, the Netherlands;3 National Health Care Institute, Diemen, the Netherlands

Liset van Dijk2 Netherlands Institute of Health Services Research (NIVEL), Utrecht, the Netherlands

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Pages 363-369 | Published online: 23 Mar 2016

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Citations (5)

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Articles from other publishers (5)

Susanne Kaae, Charlotte Rossing, Gitte Reventlov Husted & Christina Fogtmann Fosgerau. (2022) How patient-centredness takes place in pharmacy encounters: a critical common-sense interpretation of video-recorded meetings. International Journal of Clinical Pharmacy 45:1, pages 146-153.
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Samirah N Abdu-Aguye, Kamilu S Labaran, Nuhu M Danjuma & Shafiu Mohammed. (2021) Hospital pharmacy outpatient medication dispensing and counselling practices in North-Western Nigeria: an observational study. International Journal of Pharmacy Practice 29:5, pages 480-485.
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Christina Fogtmann Fosgerau & Susanne Kaae. (2021) Furthering patient-centered counseling: Exploring new aspects around pharmacists' experiences in pharmacy encounters through video-stimulated recall interviewing. Research in Social and Administrative Pharmacy 17:4, pages 723-732.
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Amy C. Bobbins, Susan Burton & Teri-Lynne Fogarty. (2020) Different models of pharmaceutical services and care in primary healthcare clinics in the Eastern Cape, South Africa: Challenges and opportunities for pharmacy practice. African Journal of Primary Health Care & Family Medicine 12:1.
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Carolina Moltó-Puigmartí, Robert Vonk, Gerlise van Ommeren & Ingrid Hegger. (2018) A logic model for pharmaceutical care. Journal of Health Services Research & Policy 23:3, pages 148-157.
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