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Original Research

What is the most important factor affecting patient satisfaction – a study based on gamma coefficient

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Pages 515-525 | Published online: 10 Apr 2019

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Fangwei Zhou, Caiming Xu, Yanxiang Sun & Xuehui Meng. (2021) Influencing Factors of Outpatients’ Satisfaction in China a Cross-Sectional Study of 16 Public Tertiary Hospitals. Patient Preference and Adherence 15, pages 1243-1258.
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Ling Liu & Jinming Fang. (2019) Study On Potential Factors Of Patient Satisfaction: Based On Exploratory Factor Analysis. Patient Preference and Adherence 13, pages 1983-1994.
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Terri-ann Thompson, Jane W Seymour, Catriona Melville, Zara Khan, Danielle Mazza & Daniel Grossman. (2022) An observational study of patient experiences with a direct-to-patient telehealth abortion model in Australia. BMJ Sexual & Reproductive Health 48:2, pages 103-109.
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MBM Majangara, K Limakatso & R Parker. (2021) Patient satisfaction at the Chronic Pain Management Clinic at Groote Schuur Hospital. Southern African Journal of Anaesthesia and Analgesia 27:5, pages 241-248.
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Yan Ming, Li Luo, Xingli Wu, Huchang Liao, Benjamin Lev & Li Jiang. (2020) Managing patient satisfaction in a blood-collection room by the probabilistic linguistic gained and lost dominance score method integrated with the best-worst method. Computers & Industrial Engineering 145, pages 106547.
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伟杰 何. (2020) Job Satisfaction and Participation of Medical Staff in Public Hospital Reform. Service Science and Management 09:06, pages 387-397.
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Youness Frichi, Fouad Jawab & Said Boutahari. (2019) An Exploratory Qualitative Study of the Influence of Hospital Logistics Factors on Quality of Care and Patient Satisfaction at Public Hospitals in Morocco. Advances in Science, Technology and Engineering Systems Journal 4:6, pages 414-422.
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