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Patient Preference and Adherence Volume 8, 2014 - Issue

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Original Research

Instruments to assess patient satisfaction after teleconsultation and triage: a systematic review

Martina Allemann Iseli1 Swiss Center for Telemedicine Medgate, Basel, Switzerland

Regina Kunz2 Academy of Swiss Insurance Medicine, University of Basel, Basel, Switzerland

Eva Blozik1 Swiss Center for Telemedicine Medgate, Basel, Switzerland;3 Department of Primary Medical Care, University Medical Center Hamburg–Eppendorf, Martinistrasse, Hamburg, GermanyCorrespondence[email protected]

Pages 893-907 | Published online: 24 Jun 2014

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Articles from other publishers (4)

Marie Mattisson, Sussanne Börjeson, Malou Lindberg & Kristofer Årestedt. (2023) Psychometric evaluation of the Telenursing Interaction and Satisfaction Scale. Scandinavian Journal of Caring Sciences 37:3, pages 687-697.
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Waleed M. Sweileh. (2022) Patient satisfaction with nursing care: A bibliometric and visualization analysis (1950–2021). International Journal of Nursing Practice 28:5.
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Jenni Burt, John Campbell, Gary Abel, Ahmed Aboulghate, Faraz Ahmed, Anthea Asprey, Heather Barry, Julia Beckwith, John Benson, Olga Boiko, Pete Bower, Raff Calitri, Mary Carter, Antoinette Davey, Marc N Elliott, Natasha Elmore, Conor Farrington, Hena Wali Haque, William Henley, Val Lattimer, Nadia Llanwarne, Cathy Lloyd, Georgios Lyratzopoulos, Inocencio Maramba, Luke Mounce, Jenny Newbould, Charlotte Paddison, Richard Parker, Suzanne Richards, Martin Roberts, Claude Setodji, Jonathan Silverman, Fiona Warren, Ed Wilson, Christine Wright & Martin Roland. (2017) Improving patient experience in primary care: a multimethod programme of research on the measurement and improvement of patient experience. Programme Grants for Applied Research 5:9, pages 1-452.
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Antoinette F. Davey, Martin J. Roberts, Luke Mounce, Inocencio Maramba & John L. Campbell. (2016) Test–retest stability of patient experience items derived from the national GP patient survey. SpringerPlus 5:1.
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