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Review

Total quality management in the health-care context: integrating the literature and directing future research

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Pages 167-177 | Published online: 23 Sep 2019

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Majdi M Alzoubi, Asmaa Al-Mahasneh, Khalid Al-Mugheed, Marwa Al Barmawi, Samira Ahmed Alsenany & Sally Mohammed Farghaly Abdelaliem. (2023) Medication Administration Error Perceptions Among Critical Care Nurses: A Cross-Sectional, Descriptive Study. Journal of Multidisciplinary Healthcare 16, pages 1503-1512.
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Articles from other publishers (15)

Innocent Senyo Kwasi Acquah, Judith Quaicoe & Michael Arhin. (2022) How to invest in total quality management practices for enhanced operational performance: findings from PLS-SEM and fsQCA. The TQM Journal 35:7, pages 1830-1859.
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Evangelos Psomas, Christina Dimitrantzou & Fotios Vouzas. (2021) Practical implications of cost of quality: a systematic literature review. International Journal of Productivity and Performance Management 71:8, pages 3581-3605.
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Paula Rodrigues, Ana Sousa, Bruno Ferreira, Ana Pinto Borges & Carlos Martins. 2022. Handbook of Research on Complexities, Management, and Governance in Healthcare. Handbook of Research on Complexities, Management, and Governance in Healthcare 195 215 .
Relinde De Koeijer, Mathilde Strating, Jaap Paauwe & Robbert Huijsman. (2022) A balanced approach involving hard and soft factors for internalizing Lean Management and Six Sigma in hospitals. The TQM Journal.
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Anas Haroun, Omar Ayaad, Majeda A Al-Ruzzieh & Malik Ayyad. (2022) The role of total quality management in improving patient experiences and outcomes. British Journal of Healthcare Management 28:10, pages 1-8.
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Nur Hidayah, Arbianingsih & Ilham. (2022) The impact of integrated quality management-based health services on general hospital quality. Frontiers in Public Health 10.
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DA Back, K Estel, D Pförringer, S Tsitsilonis, J Bachner, C Willy & HP Becker. (2022) Implementation of online video consultations in a regional health network: a management feasibility analysis from an orthopedic perspective. BMC Health Services Research 22:1.
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Seyhan ÇERÇİ & Ülkü BAYKAL. (2022) Reflections of Total Quality Management in Health to the Institution, Patient and Employee. Cumhuriyet Üniversitesi Sağlık Bilimleri Enstitüsü Dergisi.
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Douglas P Slakey, Gökçe Sargut, Nicole E Glowacki, Parisa Y Katoozian, William J Baylis & Edwin J Anderson. (2022) Using Process Flow Disruption Analysis to Guide Quality Improvement. Journal of the American College of Surgeons 234:4, pages 557-564.
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Ana Rita Queijo, Sara Reis, Luís Coelho, Luís Pinto Ferreira & F. J. G. Silva. 2022. Industrial Engineering and Operations Management. Industrial Engineering and Operations Management 11 23 .
Hans-Günther Sonntag. (2021) Quality management: A basic instrument in healthcare systems. Биомедицинска истраживања 12:2, pages 175-183.
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Reda M Lebcir & James D Sideras. (2021) The importance of learning and knowledge sharing to support implementation of total quality management in healthcare. British Journal of Healthcare Management 27:10, pages 1-10.
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Siavash Arian, Abdolali Shariati, Parisa Sheini Jaberi & Elham Maraghi. (2021) Evaluation of clinical effectiveness of cardiopulmonary resuscitation indices in the emergency department: Management intervention using FOCUS PDCA method. Journal of Health Administration 24:3, pages 56-66.
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Parinaz Shahroudi & Akram Aarabi. (2021) Quality improvement through lean A3 method for foot traffic in operating room. Perioperative Care and Operating Room Management 23, pages 100155.
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Gutama Kusse Getele & Arrive Tsitaire Jean. (2020) Total quality management in the healthcare sector: An empirical research from Ethiopia. Human Systems Management 39:3, pages 441-453.
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