Advanced search
Publication Cover
International Journal of Electronic Commerce Volume 16, 2011 - Issue 2
Submit an article Journal homepage
5,456
Views
293
CrossRef citations to date
0
Altmetric
Original Article

Harnessing the Influence of Social Proof in Online Shopping: The Effect of Electronic Word of Mouth on Sales of Digital Microproducts

Naveen Amblee Indian Institute of Management Kozhikode
&
Tung Bui Matson Chair of Global Business
Pages 91-114 | Published online: 10 Dec 2014

Citations (293)

Keep up to date with the latest research on this topic with citation updates for this article.

Subscribe to citation updates

Read on this site (58)

Sachin Kumar & Balbir Singh. (2023) What drives students to adopt m-learning apps? The role of e-WOM in signalling theory perspective. Behaviour & Information Technology 42:12, pages 2042-2059.
Read now
Swanand J. Deodhar, Ayushi Tandon, Abhas Tandon & Abhinav Tripathi. (2023) Effects of social information signals on user engagement: evidence from randomized field experiments. Behaviour & Information Technology 42:12, pages 1877-1898.
Read now
Raja Ahmed Jamil & Abdul Qayyum. (2023) Reciprocal Effects of Word of Mouse and Online Trust: A Three-Wave Longitudinal Study. Journal of Internet Commerce 22:3, pages 321-348.
Read now
Lina Xu, Abhijit Roy & Mihai Niculescu. (2023) A Dual Process Model of the Influence of Recommender Systems on Purchase Intentions in Online Shopping Environments. Journal of Internet Commerce 22:3, pages 432-453.
Read now
Anshu Suri, Bo Huang & Sylvain Sénécal. (2023) This Product Seems Better Now: How Social Media Influencers’ Opinions Impact Consumers’ Post-failure Responses. International Journal of Electronic Commerce 27:3, pages 297-323.
Read now
Kristin Stewart & Rebeca Perren. (2023) Social media snap judgments: the effect of social media-based brand cues on purchase intention. Journal of Marketing Theory and Practice 0:0, pages 1-19.
Read now
Wolfgang Messner. (2022) Understanding the influence of culture on customer engagement and recommendation intentions. Journal of Strategic Marketing 30:8, pages 782-806.
Read now
Juan C. Correa, Henry Laverde-Rojas, Camilo A. Martínez, Oscar Javier Camargo, Gustavo Rojas-Matute & Marithza Sandoval-Escobar. (2022) The Consistency of Trust-Sales Relationship in Latin American E-Commerce. Journal of Internet Commerce 21:4, pages 476-496.
Read now
Jonathan Ross Gilbert & Marla Royne Stafford. (2022) A Stitch in Time Saves Nine: Redressing a (Dis)Service to Advertising. Journal of Advertising 51:3, pages 276-293.
Read now
Jianan Ma & Fangxuan (Sam) Li. (2022) Effects of psychological distance and social influence on tourists’ hotel booking preferences. Journal of Travel & Tourism Marketing 39:4, pages 394-411.
Read now
Xiaolin Lin & Xuequn Wang. (2022) Towards a model of social commerce: improving the effectiveness of e-commerce through leveraging social media tools based on consumers’ dual roles. European Journal of Information Systems 0:0, pages 1-18.
Read now
Hsun-Ming Lee, Peiqin Zhang & Mayur R. Mehta. (2022) Effect of Competitors’ eWOM in the Mobile Game Market. Journal of Computer Information Systems 62:1, pages 196-204.
Read now
Inhye Kim, Yung Kyun Choi & Sungmi Lee. (2021) How do consumers choose to click ‘like’ on luxury ads in social media? Role of envy, number of likes, and culture. International Journal of Advertising 40:8, pages 1247-1264.
Read now
Ruth Fernández-Hernández, Trinidad Vacas-Guerrero & Fernando E. García-Muiña. (2021) Online reputation and user engagement as strategic resources of museums. Museum Management and Curatorship 36:6, pages 553-568.
Read now
Chris Lazaris, Panagiotis Sarantopoulos, Adam Vrechopoulos & Georgios Doukidis. (2021) Effects of Increased Omnichannel Integration on Customer Satisfaction and Loyalty Intentions. International Journal of Electronic Commerce 25:4, pages 440-468.
Read now
Alexander Pfeuffer, Xinyu Lu, Yiran Zhang & Jisu Huh. (2021) The Effect of Sponsorship Disclosure in YouTube Product Reviews. Journal of Current Issues & Research in Advertising 42:4, pages 391-410.
Read now
Inna Soifer, Eun-Kyong (Cindy) Choi & Euntae (Ted) Lee. (2021) Do Hotel Attributes and Amenities Affect Online User Ratings Differently across Hotel Star Ratings?. Journal of Quality Assurance in Hospitality & Tourism 22:5, pages 539-560.
Read now
Sita Mishra, Gunjan Malhotra, Ravi Chatterjee & Yupal Sanatkumar Shukla. (2021) Impact of self-expressiveness and environmental commitment on sustainable consumption behavior: the moderating role of fashion consciousness. Journal of Strategic Marketing 0:0, pages 1-23.
Read now
Xiaosong Dong, Wei Liu & Xing Zhao. (2021) Backfiring: The Low-Discount Boomerang Effect Based on Online Purchases. International Journal of Electronic Commerce 25:1, pages 99-123.
Read now
Alexander Pfeuffer & Jisu Huh. (2021) Effects of different sponsorship disclosure message types on consumers’ trust and attitudes. International Journal of Advertising 40:1, pages 49-80.
Read now
Muhammad Usman Riaz, Luo Xiao Guang, Maria Zafar, Fakhar Shahzad, Muhammad Shahbaz & Majid Lateef. (2021) Consumers’ purchase intention and decision-making process through social networking sites: a social commerce construct. Behaviour & Information Technology 40:1, pages 99-115.
Read now
Wolfgang Messner. (2020) Cultural and Individual Differences in Online Reviews. Journal of International Consumer Marketing 32:5, pages 356-382.
Read now
Jong Min Kim, Jeongsoo Han & Mina Jun. (2020) Differences in Mobile and Nonmobile Reviews: The Role of Perceived Costs in Review-Posting. International Journal of Electronic Commerce 24:4, pages 450-473.
Read now
Marcello M. Mariani & Matteo Borghi. (2020) Online Review Helpfulness and Firms’ Financial Performance: An Empirical Study in a Service Industry. International Journal of Electronic Commerce 24:4, pages 421-449.
Read now
Ewa Maslowska, Claire M. Segijn, Khadija Ali Vakeel & Vijay Viswanathan. (2020) How consumers attend to online reviews: an eye-tracking and network analysis approach. International Journal of Advertising 39:2, pages 282-306.
Read now
Zhijuan Hong, Hui Zhu & Kunxiang Dong. (2020) Buyer-Side Institution-Based Trust-Building Mechanisms: A 3S Framework with Evidence from Online Labor Markets. International Journal of Electronic Commerce 24:1, pages 14-52.
Read now
Xiaolin Lin, Saonee Sarker & Mauricio Featherman. (2019) Users’ Psychological Perceptions of Information Sharing in the Context of Social Media: A Comprehensive Model. International Journal of Electronic Commerce 23:4, pages 453-491.
Read now
Xi Hu, Xiayu Chen & Robert M. Davison. (2019) Social Support, Source Credibility, Social Influence, and Impulsive Purchase Behavior in Social Commerce. International Journal of Electronic Commerce 23:3, pages 297-327.
Read now
Jia Li, Jie Tang, Ling Jiang, David C. Yen & Xuan Liu. (2019) Economic Success of Physicians in the Online Consultation Market: A Signaling Theory Perspective. International Journal of Electronic Commerce 23:2, pages 244-271.
Read now
Jianghua Wu & Qiuai Huang. (2018) Myopic and Far-Sighted Pricing Strategies in a Duopoly Market with e-WOM Effect. International Journal of Electronic Commerce 22:4, pages 609-630.
Read now
Junpeng Guo, Wenxiang Zhang, Weiguo Fan & Wenhua Li. (2018) Combining Geographical and Social Influences with Deep Learning for Personalized Point-of-Interest Recommendation. Journal of Management Information Systems 35:4, pages 1121-1153.
Read now
Alice Mazzucchelli, Roberto Chierici, Francesca Ceruti, Claudio Chiacchierini, Bruno Godey & Daniele Pederzoli. (2018) Affecting brand loyalty intention: The effects of UGC and shopping searches via Facebook. Journal of Global Fashion Marketing 9:3, pages 270-286.
Read now
Andrew J. Setterstrom, J. Michael Pearson & David Guggenheim. (2018) The Impact of Social Environment on Willingness to Pay for Online Content. Journal of Internet Commerce 17:3, pages 283-309.
Read now
Ramendra Thakur, Dena Hale & John H. Summey. (2018) WHAT MOTIVATES CONSUMERS TO PARTAKE IN CYBER SHILLING?. Journal of Marketing Theory and Practice 26:1-2, pages 181-195.
Read now
Chia-Lin Hsu, Mu-Chen Chen & Vikas Kumar. (2018) How social shopping retains customers? Capturing the essence of website quality and relationship quality. Total Quality Management & Business Excellence 29:1-2, pages 161-184.
Read now
Yuri Seo, Xiaozhu Li, Yung Kyun Choi & Sukki Yoon. (2018) Narrative Transportation and Paratextual Features of Social Media in Viral Advertising. Journal of Advertising 47:1, pages 83-95.
Read now
Jianxiong Huang, Wai Fong Boh & Kim Huat Goh. (2017) A Temporal Study of the Effects of Online Opinions: Information Sources Matter. Journal of Management Information Systems 34:4, pages 1169-1202.
Read now
Vincent Cho & Alpha Chan. (2017) A study on the influence of eWOM using content analysis: how do comments on value for money, product sophistication and experiential feeling affect our choices?. Enterprise Information Systems 11:6, pages 927-948.
Read now
Naveen Amblee, Rahat Ullah & Wonjoon Kim. (2017) Do product reviews really reduce search costs?. Journal of Organizational Computing and Electronic Commerce 27:3, pages 199-217.
Read now
Dimitrios Tsekouras. (2017) The Effect of Rating Scale Design on Extreme Response Tendency in Consumer Product Ratings. International Journal of Electronic Commerce 21:2, pages 270-296.
Read now
Elisabetta Raguseo & Claudio Vitari. (2017) The Effect of Brand on the Impact of e-WOM on Hotels’ Financial Performance. International Journal of Electronic Commerce 21:2, pages 249-269.
Read now
E. Mitchell Church & Lakshmi Iyer. (2017) “When Is Short, Sweet?” Selection Uncertainty and Online Review Presentations. Journal of Computer Information Systems 57:2, pages 179-189.
Read now
Gillian Moran & Laurent Muzellec. (2017) eWOM credibility on social networking sites: A framework. Journal of Marketing Communications 23:2, pages 149-161.
Read now
Ewa Maslowska, Edward C. Malthouse & Stefan F. Bernritter. (2017) Too good to be true: the role of online reviews’ features in probability to buy. International Journal of Advertising 36:1, pages 142-163.
Read now
Cenk Kocas & Can Akkan. (2016) How Trending Status and Online Ratings Affect Prices of Homogeneous Products. International Journal of Electronic Commerce 20:3, pages 384-407.
Read now
Wenqi Zhou & Wenjing Duan. (2016) Do Professional Reviews Affect Online User Choices Through User Reviews? An Empirical Study. Journal of Management Information Systems 33:1, pages 202-228.
Read now
Ting-Peng Liang, Xin Li, Chin-Tsung Yang & Mengyue Wang. (2015) What in Consumer Reviews Affects the Sales of Mobile Apps: A Multifacet Sentiment Analysis Approach. International Journal of Electronic Commerce 20:2, pages 236-260.
Read now
Li Qin & Sue Kong. (2015) Perceived Helpfulness, Perceived Trustworthiness, and Their Impact upon Social Commerce Users’ Intention to Seek Shopping Recommendations. Journal of Internet Commerce 14:4, pages 492-508.
Read now
Zhijie Lin & Cheng-Suang Heng. (2015) The Paradoxes of Word of Mouth in Electronic Commerce. Journal of Management Information Systems 32:4, pages 246-284.
Read now
Kyunghee Lee, Byungtae Lee & Wonseok Oh. (2015) Thumbs Up, Sales Up? The Contingent Effect of Facebook Likes on Sales Performance in Social Commerce. Journal of Management Information Systems 32:4, pages 109-143.
Read now
Dan J. Kim, Eui Jun Jeong & Yujong Hwang. (2015) A Study of Online Portal Users’ Loyalty From Core Service, Additional Value-added Service and Switching Barriers Perspectives. Information Systems Management 32:2, pages 136-152.
Read now
Karen Xie & Young-Jin Lee. (2015) Social Media and Brand Purchase: Quantifying the Effects of Exposures to Earned and Owned Social Media Activities in a Two-Stage Decision Making Model. Journal of Management Information Systems 32:2, pages 204-238.
Read now
Rik Crutzen, Robert A.C. Ruiter & Nanne K. de Vries. (2014) Can interest and enjoyment help to increase use of Internet-delivered interventions?. Psychology & Health 29:11, pages 1227-1244.
Read now
ChristopherC. Yang, Xuning Tang, Qizhi Dai, Haodong Yang & Ling Jiang. (2013) Identifying Implicit and Explicit Relationships Through User Activities in Social Media. International Journal of Electronic Commerce 18:2, pages 73-96.
Read now
Christian Schlereth, Christian Barrot, Bernd Skiera & Carsten Takac. (2013) Optimal Product-Sampling Strategies in Social Networks: How Many and Whom to Target?. International Journal of Electronic Commerce 18:1, pages 45-72.
Read now
Hung-pin Shih, Kee-hung Lai & T.C. E. Cheng. (2013) Informational and Relational Influences on Electronic Word of Mouth: An Empirical Study of an Online Consumer Discussion Forum. International Journal of Electronic Commerce 17:4, pages 137-166.
Read now
Rozenn Perrigot & Thierry Pénard. (2013) Determinants of E-Commerce Strategy in Franchising: A Resource-Based View. International Journal of Electronic Commerce 17:3, pages 109-130.
Read now
Ting-Peng Liang & Efraim Turban. (2011) Introduction to the Special Issue Social Commerce: A Research Framework for Social Commerce. International Journal of Electronic Commerce 16:2, pages 5-14.
Read now

Articles from other publishers (235)

Ying Sun & Zheshi Bao. (2023) Live streaming commerce: a compulsive buying perspective. Management Decision 61:11, pages 3278-3294.
Crossref
Tingting Tong, Xun Xu, Nina Yan & Zhineng Chen. (2023) Examining the impact of information provision on E-tailers’ pricing strategies. International Journal of Production Economics 265, pages 108990.
Crossref
Eran Rubin & Izak Benbasat. (2023) Using Toulmin's Argumentation Model to Enhance Trust in Analytics-Based Advice Giving Systems. ACM Transactions on Management Information Systems 14:3, pages 1-28.
Crossref
Wangyan Jin, Yuangao Chen, Shuiqing Yang, Shasha Zhou, Hui Jiang & June Wei. (2023) Personalized managerial response and negative inconsistent review helpfulness: The mediating effect of perceived response helpfulness. Journal of Retailing and Consumer Services 74, pages 103398.
Crossref
Ashok Kumar Patel, Anurag Singh, Nripendra P. Rana, Satyanarayana Parayitam, Yogesh K. Dwivedi & Vincent Dutot. (2023) Assessing customers' attitude towards online apparel shopping: A three-way interaction model. Journal of Business Research 164, pages 113917.
Crossref
Marco Francesco Mazzù, Rumen Pozharliev, Alberto Andria & Angelo Baccelloni. (2023) Overcoming the blockchain technology credibility gap. Psychology & Marketing 40:9, pages 1791-1807.
Crossref
Mirjana Pejić Bach, Lucija Ivančić, Vesna Bosilj Vukšić, Ana-Marija Stjepić & Ljubica Milanović Glavan. (2023) Internet Usage among Senior Citizens: Self-Efficacy and Social Influence Are More Important than Social Support. Journal of Theoretical and Applied Electronic Commerce Research 18:3, pages 1463-1483.
Crossref
Dat Van Tran, Trieu Nguyen & Dung Minh Nguyen. (2022) Understanding how upward social comparison stimulates impulse buying on image-sharing social commerce platforms: A moderated mediation model of benign envy and self-esteem. Current Psychology 42:22, pages 18777-18792.
Crossref
Qingdan Jia, Xiaoyu Xu, Minhong Zhou, Haodong Liu & Fangkai Chang. (2023) Exploring the determinants of continuous intention in TikTok from the perspective of social influence: a mixed approach of SEM and fsQCA. Journal of Electronic Business & Digital Economics 2:1, pages 45-68.
Crossref
Muhammad Salman Asif, Henry Lau, Dilupa Nakandala & Hilal Hurriyet. (2023) Paving the way to net-zero: identifying environmental sustainability factors for business model innovation through carbon disclosure project data. Frontiers in Sustainable Food Systems 7.
Crossref
Abdulrahman Saqer Alenizi. (2022) Understanding the subjective realties of social proof and usability for mobile banking adoption: using triangulation of qualitative methods. Journal of Islamic Marketing 14:8, pages 2027-2044.
Crossref
Li Zhao, Yun Xu & Xu Xu. (2023) The effects of trust and platform innovation characteristics on consumer behaviors in social commerce: A social influence perspective. Electronic Commerce Research and Applications 60, pages 101284.
Crossref
Muhammad Salman Asif, Henry Lau, Dilupa Nakandala & Hilal Hurriyet. 2023. Government Impact on Sustainable and Responsible Supply Chain Management. Government Impact on Sustainable and Responsible Supply Chain Management 48 73 .
Erica E. Harris, Daniel G. Neely & Gregory D. Saxton. (2021) Social media, signaling, and donations: testing the financial returns on nonprofits’ social media investment. Review of Accounting Studies 28:2, pages 658-688.
Crossref
Lijuan Song, Zan Mo, Yue He, Jianhua Liu & Huijian Fu. (2023) Effectiveness of self‐run vs. third‐party sales channels on the consumers' purchase intention: A multi‐method exploration of the moderating role of review volume. Journal of Consumer Behaviour.
Crossref
Piotr Gaczek, Rumen Pozharliev, Grzegorz Leszczyński & Marek Zieliński. (2023) Overcoming Consumer Resistance to AI in General Health Care. Journal of Interactive Marketing 58:2-3, pages 321-338.
Crossref
Nasser Danaye, Ramez Kian & Nazan Colmekcioglu. (2022) An Agent-Based Modeling Approach for Understanding Drivers of Consumer Decisions on Foreign versus Domestic Products: Case Study of a Local Refrigerator Market. International Journal of Information Technology & Decision Making 22:03, pages 1107-1134.
Crossref
Jian Wang, Fakhar Shahzad & Sheikh Farhan Ashraf. (2023) Elements of information ecosystems stimulating the online consumer behavior: A mediating role of cognitive and affective trust. Telematics and Informatics 80, pages 101970.
Crossref
Mohammad Arzaghi, Ismail H. Genc & Shaabana Naik. (2023) Rating vs. Reviews: Does official rating capture what is important to customers?. Heliyon 9:5, pages e16337.
Crossref
Michelle Walther, Timo Jakobi, Steven James Watson & Gunnar Stevens. (2023) A systematic literature review about the consumers’ side of fake review detection – Which cues do consumers use to determine the veracity of online user reviews?. Computers in Human Behavior Reports 10, pages 100278.
Crossref
Chaoyong Qin, Xinyu Zeng, Shichang Liang & Ke Zhang. (2023) Do Live Streaming and Online Consumer Reviews Jointly Affect Purchase Intention?. Sustainability 15:8, pages 6992.
Crossref
Mohd Azhar, Mohd Junaid Akhtar, Mohd Nayyer Rahman & Fawaz Ahmad Khan. (2023) Measuring buying intention of generation Z on social networking sites: an application of social commerce adoption model. Journal of Economic and Administrative Sciences.
Crossref
Aaron H. Anglin, Shane W. Reid & Jeremy C. Short. (2022) More Than One Way to Tell a Story: A Configurational Approach to Storytelling in Crowdfunding. Entrepreneurship Theory and Practice 47:2, pages 461-494.
Crossref
Wan Su, Yangchun Li, Huichuan Zhang & Tiandong Wang. (2021) How the attributes of content distributors influence the intentions of users to pay for content shared on social media. Electronic Commerce Research 23:1, pages 407-441.
Crossref
Christopher Graves, Wendy L. Wright & Todd H. Wolynn. (2023) Using Behavioural Science to Help Understand Vaccine Hesitancy. EMJ Microbiology & Infectious Diseases, pages 2-7.
Crossref
Vanessa Gugliucci, Leandro Machín, Florencia Alcaire, Tobias Otterbring, Carolina de León, Virginia Natero & Gastón Ares. (2023) The content of Instagram posts featuring ultra-processed products through the lens of the heuristic-systematic model. Appetite 181, pages 106393.
Crossref
Saranchana Asanprakit & Tanpat Kraiwanit. (2023) Market concentration of social commerce platforms: A perspective of regulation in a developing country. Corporate Law and Governance Review 5:2, special issue, pages 201-210.
Crossref
Karmela Višković, Dora Rašan & Denis Prevolšek. CONTENT ANALYSIS OF TRIPADVISOR ONLINE REVIEWS: THE CASE OF VALAMAR RIVIERA HOTELS IN DUBROVNIK. CONTENT ANALYSIS OF TRIPADVISOR ONLINE REVIEWS: THE CASE OF VALAMAR RIVIERA HOTELS IN DUBROVNIK.
Saleh Kutabish, Ana Maria Soares & Beatriz Casais. 2023. Digital Economy. Emerging Technologies and Business Innovation. Digital Economy. Emerging Technologies and Business Innovation 113 136 .
Leon Zeng & Yimin Chen. 2023. Human-Automation Interaction. Human-Automation Interaction 597 611 .
Abdulaziz Elwalda, İsmail Erkan, Mushfiqur Rahman & Deniz Zeren. (2021) Understanding mobile users' information adoption behaviour: an extension of the information adoption model. Journal of Enterprise Information Management 35:6, pages 1789-1811.
Crossref
Rose Arceño, Jason G. Tuang-Tuang, Romil Asoque, Rey Cesar Olorvida, Neil Egloso, Edwin Ramones, Rey Ann Bande, Ruby Mary Encenzo, Janeth Aclao, Romel Mejos, Jessa Turalba, Ronald Lacaba, Fatima Maturan, Samantha Shane Evangelista, Joerabell Lourdes Aro & Lanndon Ocampo. (2022) Consumer Purchase Intention for Food Products in Facebook E-Commerce Platforms During COVID-19 Lockdowns. International Journal of Sociotechnology and Knowledge Development 14:1, pages 1-26.
Crossref
Yiwen Chen, Li Chen & Robert Smith. (2022) Linking passion to performance in the social commerce community: The role of collaborative information exchange. Journal of Business Venturing Insights 18, pages e00351.
Crossref
Jiaxuan Li, Patrick Cheong-Iao Pang, Yundan Xiao & Dennis Wong. (2022) Changes in Doctor–Patient Relationships in China during COVID-19: A Text Mining Analysis. International Journal of Environmental Research and Public Health 19:20, pages 13446.
Crossref
Sonia Camacho & Andrés Barrios. (2021) Social commerce affordances for female entrepreneurship: the case of Facebook. Electronic Markets 32:3, pages 1145-1167.
Crossref
Ferdinand Thies, Sören Wallbach, Michael Wessel, Markus Besler & Alexander Benlian. (2021) Initial coin offerings and the cryptocurrency hype - the moderating role of exogenous and endogenous signals. Electronic Markets 32:3, pages 1691-1705.
Crossref
Nguyen Minh Sang. (2022) Corporate social responsibility, electronic word-of-mouth and customer loyalty in Vietnam’s banking sector. Banks and Bank Systems 17:3, pages 38-48.
Crossref
Mihai Voda, Nicoleta Daniela Dumitrache, Radu Negru, Qingyun Du & Chang Gan. (2022) Rural Geosystems’ Future in the Smartphone World: The Inception of Romanian Tourist Sites. Sustainability 14:15, pages 9652.
Crossref
Hussam Al Halbusi, Khalid Al-Sulaiti, Jaffar Abbas & Ibrahim Al-Sulaiti. (2022) Assessing Factors Influencing Technology Adoption for Online Purchasing Amid COVID-19 in Qatar: Moderating Role of Word of Mouth. Frontiers in Environmental Science 10.
Crossref
Zhongjun Tang & Bo He. (2021) The influence of information configuration on mobile game download. Internet Research 32:4, pages 1191-1213.
Crossref
C. H. Li, O. L. K. Chan, Y. T. Chow, Xiangying Zhang, P. S. Tong, S. P. Li, H. Y. Ng & K. L. Keung. (2022) Evaluating the Effectiveness of Digital Content Marketing Under Mixed Reality Training Platform on the Online Purchase Intention. Frontiers in Psychology 13.
Crossref
Xudong Liu, Xianjiao Wu & Qiang Ye. (2022) Joint Effect of Different Dimensions of eWOM on Product Sales. Information 13:7, pages 311.
Crossref
Basma El-Sayed El-Baz, Reham Ibrahim Elseidi & Aisha Moustafa El-Maniaway. 2022. Research Anthology on Social Media Advertising and Building Consumer Relationships. Research Anthology on Social Media Advertising and Building Consumer Relationships 1626 1641 .
Ray Sin, Ted Harris, Simon Nilsson & Talia Beck. (2022) Dark patterns in online shopping: do they work and can nudges help mitigate impulse buying?. Behavioural Public Policy, pages 1-27.
Crossref
Natalia Rubtsova & Konstantin Solodukhin. (2022) Social Commerce as a Form of Economic Mass Communications. Theoretical and Practical Issues of Journalism 11:1, pages 114-128.
Crossref
Hossin Md Altab, Mu Yinping, Hosain Md Sajjad, Adasa Nkrumah Kofi Frimpong, Michelle Frempomaa Frempong & Stephen Sarfo Adu-Yeboah. (2022) Understanding Online Consumer Textual Reviews and Rating: Review Length With Moderated Multiple Regression Analysis Approach. SAGE Open 12:2, pages 215824402211048.
Crossref
Bianca C. Reisdorf, Laleah Fernandez, Keith N. Hampton, Inyoung Shin & William H. Dutton. (2020) Mobile Phones Will Not Eliminate Digital and Social Divides: How Variation in Internet Activities Mediates the Relationship Between Type of Internet Access and Local Social Capital in Detroit. Social Science Computer Review 40:2, pages 288-308.
Crossref
Sandrine Prom Tep, Muhammad Aljukhadar, Sylvain Sénécal & Danilo C. Dantas. (2022) The impact of social features in an online community on member contribution. Computers in Human Behavior 129, pages 107149.
Crossref
MaryMagdaline EnowMbi Tarkang, Uju Violet Alola, Ruth Yunji Nange & Ali Ozturen. (2020) Investigating the factors that trigger airline industry purchase intention. Current Psychology 41:4, pages 1716-1727.
Crossref
Jinyuan Guo & Lei Li. (2022) Exploring the Relationship Between Social Commerce Features and Consumers’ Repurchase Intentions: The Mediating Role of Perceived Value. Frontiers in Psychology 12.
Crossref
Forrest Watson & Yinglu Wu. (2021) The Impact of Online Reviews on the Information Flows and Outcomes of Marketing Systems. Journal of Macromarketing 42:1, pages 146-164.
Crossref
Ahmed Al Asheq, Khadiza Rahman Tanchi, Sabrina Akhter, Md. Kamruzzaman & K. M. Anwarul Islam. (2022) Examining university students’ behaviors towards online shopping: An empirical investigation in an emerging market. Innovative Marketing 18:1, pages 94-103.
Crossref
Piero Mastroberardino, Giuseppe Calabrese, Flora Cortese & Miriam Petracca. (2022) Social Commerce in the Wine Sector: An Exploratory Research Study of the Italian Market. Sustainability 14:4, pages 2024.
Crossref
Mingli Zhang, Yafei Liu, Yu Wang & Lu Zhao. (2022) How to retain customers: Understanding the role of trust in live streaming commerce with a socio-technical perspective. Computers in Human Behavior 127, pages 107052.
Crossref
Xi Hu, Zhenjiao Chen, Robert M. Davison & Yaqin Liu. (2021) Charting consumers' continued social commerce intention. Internet Research 32:1, pages 120-149.
Crossref
Suman Lata & Anil Kumar. (2022) What Determines Tourist Adoption of Hotel Websites for Online Hotel Bookings?. International Journal of Asian Business and Information Management 12:3, pages 1-17.
Crossref
. (2022) Exploring the role of social proof of credibility and usability for internet banking adoption through media networks. International Journal of E-Business Research 18:1, pages 0-0.
Crossref
Jordanna N. Bergman, Rachel T. Buxton, Hsien-Yung Lin, Magdalena Lenda, Kayla Attinello, Adrianne C. Hajdasz, Stephanie A. Rivest, Thuong Tran Nguyen, Steven J. Cooke & Joseph R. Bennett. (2022) Evaluating the benefits and risks of social media for wildlife conservation. FACETS 7, pages 360-397.
Crossref
Sammar Abbas, Zeeshan Zaib Khattak & Hadi Al-Abrrow. 2022. Artificial Neural Networks and Structural Equation Modeling. Artificial Neural Networks and Structural Equation Modeling 201 224 .
Fiona Watkinson, Kanika I. Dharmayat & Nikolaos Mastellos. (2021) A mixed-method service evaluation of health information exchange in England: technology acceptance and barriers and facilitators to adoption. BMC Health Services Research 21:1.
Crossref
Hong Chen, Wenjing Duan & Wenqi Zhou. (2021) When products receive reviews across platforms: Studying the platform concentration of electronic word-of-mouth. Information & Management 58:8, pages 103532.
Crossref
Anshu Rani & H. N. Shivaprasad. (2021) Revisiting the antecedent of electronic word-of-mouth (eWOM) during COVID-19 Pandemic. DECISION 48:4, pages 419-432.
Crossref
Raed S. Algharabat & Nripendra P. Rana. (2020) Social Commerce in Emerging Markets and its Impact on Online Community Engagement. Information Systems Frontiers 23:6, pages 1499-1520.
Crossref
Lili Zheng. (2021) The classification of online consumer reviews: A systematic literature review and integrative framework. Journal of Business Research 135, pages 226-251.
Crossref
Jin-gui Jiang, Guo-mei Meng & Shan-shan Li. (2021) Research on Product Diffusion in Social Commerce Based on Improved SEIR Model. Research on Product Diffusion in Social Commerce Based on Improved SEIR Model.
Xi Han, Jia Tina Du, Tingting Zhang, Wenting Han & Qinghua Zhu. (2021) How online ratings and trust influence health consumers’ physician selection intentions: An experimental study. Telematics and Informatics 62, pages 101631.
Crossref
Tahir Islam, Abdul Hameed Pitafi, Naeem Akhtar & Liang Xiaobei. (2021) Determinants of purchase luxury counterfeit products in social commerce: The mediating role of compulsive internet use. Journal of Retailing and Consumer Services 62, pages 102596.
Crossref
Liu Fan, Xiaoping Zhang & Laxmisha Rai. (2021) When should star power and eWOM be responsible for the box office performance? - An empirical study based on signaling theory. Journal of Retailing and Consumer Services 62, pages 102591.
Crossref
Kokho Jason Sit, Giovanni Pino & Marco Pichierri. (2021) Perceived authenticity of online-only brands (OOBs): a quali-quantitative study with online consumers. International Journal of Retail & Distribution Management 49:7, pages 1045-1066.
Crossref
Reo Song, Risto Moisio & Moon Young Kang. (2021) Capitalizing on the spirit of giving: seeding virtual gift purchases in online social networks. European Journal of Marketing 55:6, pages 1724-1746.
Crossref
Min Chung Han. (2021) Thumbs down on “likes”? The impact of Facebook reactions on online consumers’ nonprofit engagement behavior. International Review on Public and Nonprofit Marketing 18:2, pages 255-272.
Crossref
Lamberto Zollo, Rocío Carranza, Monica Faraoni, Estrella Díaz & David Martín-Consuegra. (2021) What influences consumers’ intention to purchase organic personal care products? The role of social reassurance. Journal of Retailing and Consumer Services 60, pages 102432.
Crossref
Thivashini B Jaya Kumar, See-Kwong Goh & M S Balaji. (2020) Sharing travel related experiences on social media – Integrating social capital and face orientation. Journal of Vacation Marketing 27:2, pages 168-186.
Crossref
Raffaele Filieri, Elisabetta Raguseo & Claudio Vitari. (2020) Extremely Negative Ratings and Online Consumer Review Helpfulness: The Moderating Role of Product Quality Signals. Journal of Travel Research 60:4, pages 699-717.
Crossref
Jie Ren, Viju Raghupathi & Wullianallur Raghupathi. (2021) Effect of crowd wisdom on pricing in the asset-based sharing platform: An attribute substitution perspective. International Journal of Hospitality Management 94, pages 102874.
Crossref
Grace Chua, Kum Fai Yuen, Xueqin Wang & Yiik Diew Wong. (2021) The Determinants of Panic Buying during COVID-19. International Journal of Environmental Research and Public Health 18:6, pages 3247.
Crossref
Harikumar Pallathadka, Ajay Poddar, Rosario Mercedes Huerta Soto, Luigi Pio Leonardo Cavaliere, Amrita Baid More & R. Regin. (2021) Production Planning and Scheduling of Mediating Effect of Electronic Applications. Production Planning and Scheduling of Mediating Effect of Electronic Applications.
Reza Mousavi, Bidyut Hazarika, Kuanchin Chen & Muhammad Razi. (2021) The Effect of Online Q&As and Product Reviews on Product Performance Metrics: Amazon.com as a Case Study. Journal of Information & Knowledge Management 20:01, pages 2150005.
Crossref
Thomas Friedrich, Sebastian Schlauderer & Sven Overhage. (2019) Some things are just better rich: how social commerce feature richness affects consumers’ buying intention via social factors. Electronic Markets 31:1, pages 159-180.
Crossref
Rachit Dubey, Hermish Mehta & Tania Lombrozo. (2021) Curiosity Is Contagious: A Social Influence Intervention to Induce Curiosity. Cognitive Science 45:2.
Crossref
Susana Fernández-Lores, Gema Martínez-Navarro & Diana Gavilán. (2021) Factores de éxito en las webs de contenidos audiovisuales. Análisis cualitativo comparado. El profesional de la información.
Crossref
Dobrotă Liviu Marian, Mădălina Serban, Ina Mogildea & Maria Magdalena Turek Rahoveanu. (2021) SMART VILLAGE – smart solution for sustainable development in the South East Region. SHS Web of Conferences 95, pages 01011.
Crossref
Han Yang, Zhijun Yan, Lin Jia & Huigang Liang. (2021) The impact of team diversity on physician teams’ performance in online health communities. Information Processing & Management 58:1, pages 102421.
Crossref
Lema Ghani & Sebastian Hofreiter. 2021. Innovation und Kreativität in Chinas Wirtschaft. Innovation und Kreativität in Chinas Wirtschaft 353 377 .
Steffen Ronft. 2021. Eventpsychologie. Eventpsychologie 313 366 .
Maryam Husain Almahdi. 2021. Artificial Intelligence Systems and the Internet of Things in the Digital Era. Artificial Intelligence Systems and the Internet of Things in the Digital Era 398 404 .
Leanne Johnstone & Cecilia Lindh. 2021. Advances in Digital Marketing and eCommerce. Advances in Digital Marketing and eCommerce 161 183 .
Michael H. Peters. 2021. The Great Power Competition Volume 1. The Great Power Competition Volume 1 215 237 .
Francesca Dal Mas, Grazia Dicuonzo, Maurizio Massaro & Vittorio Dell'Atti. (2020) Smart contracts to enable sustainable business models. A case study. Management Decision 58:8, pages 1601-1619.
Crossref
Suchithra Rajendran & Emily Pagel. (2020) Recommendations for emerging air taxi network operations based on online review analysis of helicopter services. Heliyon 6:12, pages e05581.
Crossref
David Schneider, Johannes Klumpe, Martin Adam & Alexander Benlian. (2019) Nudging users into digital service solutions. Electronic Markets 30:4, pages 863-881.
Crossref
Jifeng Luo, Ying Rong & Huan Zheng. (2020) Impacts of logistics information on sales: Evidence from Alibaba. Naval Research Logistics (NRL) 67:8, pages 646-669.
Crossref
Raúl Tarazona-Montoya, Marta Peris-Ortiz & Carlos Devece. (2020) The Value of Cluster Association for Digital Marketing in Tourism Regional Development. Sustainability 12:23, pages 9887.
Crossref
Anna Naujoks & Martin Benkenstein. (2020) Expert cues: how expert reviewers are perceived online. Journal of Service Theory and Practice 30:4/5, pages 531-556.
Crossref
Daniel Shin & Denis Darpy. (2020) Rating, review and reputation: how to unlock the hidden value of luxury consumers from digital commerce?. Journal of Business & Industrial Marketing 35:10, pages 1553-1561.
Crossref
Yash Chawla, Anna Kowalska-Pyzalska & Anna Skowrońska-Szmer. (2020) Perspectives of smart meters’ roll-out in India: An empirical analysis of consumers’ awareness and preferences. Energy Policy 146, pages 111798.
Crossref
Samadrita Bhattacharyya & Indranil Bose. (2020) S-commerce: Influence of Facebook likes on purchases and recommendations on a linked e-commerce site. Decision Support Systems 138, pages 113383.
Crossref
Deepak Trehan & Rajat Sharma. (2020) Assessing advertisement quality on C2C social commerce platforms: an information quality approach using text mining. Online Information Review 45:1, pages 46-64.
Crossref
Katarzyna Sanak-Kosmowska & Jan W. Wiktor. (2020) Empirical Identification of Latent Classes in the Assessment of Information Asymmetry and Manipulation in Online Advertising. Sustainability 12:20, pages 8693.
Crossref
Chanadya, Putu Wuri Handayani & Ave Adriana Pinem. (2020) Analysis of The Effects of Social Support on Trust in Social Commerce and Its Impact on Intention to Purchase and Actual Purchase: Trust-Transfer Perspectives. Analysis of The Effects of Social Support on Trust in Social Commerce and Its Impact on Intention to Purchase and Actual Purchase: Trust-Transfer Perspectives.
Jennifer Nguyen, Jordi Montserrat-Adell, Núria Agell, Monica Sánchez & Francisco J. Ruiz. (2020) Fusing hotel ratings and reviews with hesitant terms and consensus measures. Neural Computing and Applications 32:19, pages 15301-15311.
Crossref
Sangjae Lee & Joon Yeon Choeh. (2020) Using the Social Influence of Electronic Word-of-Mouth for Predicting Product Sales: The Moderating Effect of Review or Reviewer Helpfulness and Product Type. Sustainability 12:19, pages 7952.
Crossref
Mario Schaarschmidt & Gianfranco Walsh. (2020) Social media-driven antecedents and consequences of employees' awareness of their impact on corporate reputation. Journal of Business Research 117, pages 718-726.
Crossref
Kiseol Yang, HaeJung Maria Kim & Lindsey Tanoff. (2020) Signaling trust: Cues from Instagram posts. Electronic Commerce Research and Applications 43, pages 100998.
Crossref
Johannes Klumpe, Oliver Francis Koch & Alexander Benlian. (2018) How pull vs. push information delivery and social proof affect information disclosure in location based services. Electronic Markets 30:3, pages 569-586.
Crossref
Janarthanan Balakrishnan, Pantea Foroudi & Yogesh K. Dwivedi. (2020) Does online retail coupons and memberships create favourable psychological disposition?. Journal of Business Research 116, pages 229-244.
Crossref
Elika Kordrostami & Vahid Rahmani. (2020) Investigating conflicting online review information:evidence from Amazon.com. Journal of Retailing and Consumer Services 55, pages 102125.
Crossref
Camille Grange, Izak Benbasat & Andrew Burton-Jones. (2020) A network-based conceptualization of social commerce and social commerce value. Computers in Human Behavior 108, pages 105855.
Crossref
GIUSEPPE A. VELTRI, FRANCISCO LUPIÁÑEZ-VILLANUEVA, FRANS FOLKVORD, ALEXANDRA THEBEN & GEORGE GASKELL. (2020) The impact of online platform transparency of information on consumers’ choices. Behavioural Public Policy, pages 1-28.
Crossref
Xunhua Guo, Hongshuyu Deng, Shihong Zhang & Guoqing Chen. (2020) Signals of Competence and Warmth on E-Commerce Platforms. Data and Information Management 4:2, pages 81-93.
Crossref
Priyaank Sinha, Upasana Sharma, Devender Kumar & Ajay Rana. (2020) A Conceptual Framework for Mitigating the Risk in eCommerce Websites. A Conceptual Framework for Mitigating the Risk in eCommerce Websites.
Valdimar Sigurdsson, Nils Magne Larsen, Mohammed Hussen Alemu, Joseph Karlton Gallogly, R. G. Vishnu Menon & Asle Fagerstrøm. (2020) Assisting sustainable food consumption: The effects of quality signals stemming from consumers and stores in online and physical grocery retailing. Journal of Business Research 112, pages 458-471.
Crossref
Lingli Shu, Shaojian Qu & Zhong Wu. (2019) Supply Chain Coordination with Optimal Pricing and Logistics Service Decision in Online Retailing. Arabian Journal for Science and Engineering 45:3, pages 2247-2261.
Crossref
Marlini Bakri, Jayne Krisjanous & James E. Richard. (2020) Decoding service brand image through user-generated images. Journal of Services Marketing 34:4, pages 429-442.
Crossref
Shahab Pourfakhimi, Tara Duncan & Willem J.L. Coetzee. (2020) Electronic word of mouth in tourism and hospitality consumer behaviour: state of the art. Tourism Review 75:4, pages 637-661.
Crossref
Esra BOZKANAT & Oğuz GÖKSU. (2020) SİYASETTE İKNAYI ROBERT B. CIALDINI ÜZERİNDEN OKUMAKINTERPRETING PERSUASION IN POLITICS THROUGH THE WORKS OF ROBERT B. CIALDINI. Öneri Dergisi 15:53, pages 77-104.
Crossref
Ioannis Stivaktakis & Angelika Kokkinaki. 2020. Exploring the Power of Electronic Word-of-Mouth in the Services Industry. Exploring the Power of Electronic Word-of-Mouth in the Services Industry 138 159 .
Qihua Liu, Xiaoyu Zhang & Yiran Li. (2020) The influence of information cascades on online reading behaviors of free and paid e-books. Library & Information Science Research 42:1, pages 101001.
Crossref
Luoyi Xiong, Chenzhu Zhao & Li Huang. 2020. Proceedings of the Fourteenth International Conference on Management Science and Engineering Management. Proceedings of the Fourteenth International Conference on Management Science and Engineering Management 731 743 .
Sarah G. Moore & Katherine C. Lafreniere. (2019) How online word‐of‐mouth impacts receivers. Consumer Psychology Review 3:1, pages 34-59.
Crossref
Xi Han, Jiabin Qu & Tingting Zhang. (2019) Exploring the impact of review valence, disease risk, and trust on patient choice based on online physician reviews. Telematics and Informatics 45, pages 101276.
Crossref
Ziang Xiao, Po-Shiun Ho, Xinran Wang, Karrie Karahalios & Hari Sundaram. (2019) Should We Use an Abstract Comic Form to Persuade?. Proceedings of the ACM on Human-Computer Interaction 3:CSCW, pages 1-28.
Crossref
Nick Hajli. (2019) The impact of positive valence and negative valence on social commerce purchase intention. Information Technology & People 33:2, pages 774-791.
Crossref
Pu Ji, Hong-Yu Zhang & Jian-Qiang Wang. (2019) A Fuzzy Decision Support Model With Sentiment Analysis for Items Comparison in e-Commerce: The Case Study of http://PConline.com. IEEE Transactions on Systems, Man, and Cybernetics: Systems 49:10, pages 1993-2004.
Crossref
Margôt Kuttschreuter & Femke Hilverda. (2019) Risk and benefit perceptions of human enhancement technologies: The effects of Facebook comments on the acceptance of nanodesigned food. Human Behavior and Emerging Technologies 1:4, pages 341-360.
Crossref
Yunhui Huang, Kai H. Lim, Zhijie Lin & Shunping Han. (2019) Large Online Product Catalog Space Indicates High Store Price: Understanding Customers’ Overgeneralization and Illogical Inference. Information Systems Research 30:3, pages 963-979.
Crossref
Jing-Di Zhao, Jin-Song Huang & Song Su. (2019) The effects of trust on consumers’ continuous purchase intentions in C2C social commerce: A trust transfer perspective. Journal of Retailing and Consumer Services 50, pages 42-49.
Crossref
Qihua Liu, Xiaoyu Zhang, Liyi Zhang & Yang Zhao. (2018) The interaction effects of information cascades, word of mouth and recommendation systems on online reading behavior: an empirical investigation. Electronic Commerce Research 19:3, pages 521-547.
Crossref
Jia Li, Jie Tang, David C. Yen & Xuan Liu. (2019) Disease risk and its moderating effect on the e-consultation market offline and online signals. Information Technology & People 32:4, pages 1065-1084.
Crossref
Blanca Hernandez-Ortega. (2019) Not so positive, please!. Internet Research 29:4, pages 606-637.
Crossref
Yash Chawla & Anna Kowalska-Pyzalska. (2019) Public Awareness and Consumer Acceptance of Smart Meters among Polish Social Media Users. Energies 12:14, pages 2759.
Crossref
Eleonora Pantano, Constantinos-Vasilios Priporas, Nikolaos Stylos & Charles Dennis. (2019) Facilitating tourists' decision making through open data analyses: A novel recommender system. Tourism Management Perspectives 31, pages 323-331.
Crossref
Chia-Ying Li. (2019) How social commerce constructs influence customers' social shopping intention? An empirical study of a social commerce website. Technological Forecasting and Social Change 144, pages 282-294.
Crossref
Thomas Friedrich, Sebastian Schlauderer & Sven Overhage. (2019) The impact of social commerce feature richness on website stickiness through cognitive and affective factors: An experimental study. Electronic Commerce Research and Applications 36, pages 100861.
Crossref
Lutf Ullah, Rehana Kousar, Irum Saba & Allah Bakhsh Khan. (2019) Use of Social Commerce to Develop Intentions to Buy With Mediating Role of Social Support. Journal of Business and Social Review in Emerging Economies 5:1, pages 63-78.
Crossref
Xiaoyu Yu, Yida Tao, Yi Chen, Weiyong Zhang & Pinglei Xu. (2019) Social networks and online store performance in emerging economies: the mediating effect of legitimacy. Electronic Markets 29:2, pages 201-218.
Crossref
Hana Habib, Neil Shah & Rajan Vaish. (2019) Impact of Contextual Factors on Snapchat Public Sharing. Impact of Contextual Factors on Snapchat Public Sharing.
Lin Xiao, Yucheng Zhang & Bin Fu. (2019) Exploring the moderators and causal process of trust transfer in online-to-offline commerce. Journal of Business Research 98, pages 214-226.
Crossref
Haoxiang Ma, Jong Min Kim & Eunkyung Lee. (2019) Analyzing dynamic review manipulation and its impact on movie box office revenue. Electronic Commerce Research and Applications 35, pages 100840.
Crossref
Xuequn Wang, Xiaolin Lin & Marilyn K. Spencer. (2019) Exploring the effects of extrinsic motivation on consumer behaviors in social commerce: Revealing consumers’ perceptions of social commerce benefits. International Journal of Information Management 45, pages 163-175.
Crossref
Xiaozhong Lyu, Cuiqing Jiang, Yong Ding, Zhao Wang & Yao Liu. (2019) Sales Prediction by Integrating the Heat and Sentiments of Product Dimensions. Sustainability 11:3, pages 913.
Crossref
Erik Ernesto Vazquez. 2019. Predicting Trends and Building Strategies for Consumer Engagement in Retail Environments. Predicting Trends and Building Strategies for Consumer Engagement in Retail Environments 152 168 .

Displaying 200 of 293 citing articles. Use the download link below to view the full list of citing articles.

Download full citations list

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.