Citations (47)
Keep up to date with the latest research on this topic with citation updates for this article.
Read on this site (13)
Syed Shah Alam, Mohammad Masukujjaman, Md Shohel Sayeed, Nor Asiah Omar, Abu Hanifah Ayob & Wan Mohd Hirwani Wan Hussain. (2023) Modeling Consumers’ Usage Intention of Augmented Reality in Online Buying Context: Empirical Setting with Measurement Development. Journal of Global Marketing 36:1, pages 1-24.
Read now
Read now
Fenghua Wang, Mohan Wang, Yujie Zheng, Jia Jin & Yu Pan. (2021) Consumer Vigilance and Choice Overload in Online Shopping. International Journal of Electronic Commerce 25:3, pages 364-390.
Read now
Read now
Maryam Ghasemaghaei. (2020) The impact of in-depth online recommendation agents on consumer disorientation and cognitive absorption perceptions. Behaviour & Information Technology 39:4, pages 414-430.
Read now
Read now
Muhammad Ashraf, Jamil Ahmad, Asad Afzal Hamyon, Muhammad Ramzan Sheikh & Wareesa Sharif. (2020) Effects of post-adoption beliefs on customers’ online product recommendation continuous usage: An extended expectation-confirmation model. Cogent Business & Management 7:1.
Read now
Read now
Muhammad Ashraf, Noor Ismawati Jaafar & Ainin Sulaiman. (2019) System- vs. consumer-generated recommendations: affective and social-psychological effects on purchase intention. Behaviour & Information Technology 38:12, pages 1259-1272.
Read now
Read now
Dong Ling Xu-Priour, Gérard Cliquet & Adrian Palmer. (2017) The Influence of Buyers’ Time Orientation on Online Shopping Behavior: A Typology. International Journal of Electronic Commerce 21:3, pages 299-333.
Read now
Read now
Elisabetta Raguseo & Claudio Vitari. (2017) The Effect of Brand on the Impact of e-WOM on Hotels’ Financial Performance. International Journal of Electronic Commerce 21:2, pages 249-269.
Read now
Read now
Xiaoxiao Liu, Xitong Guo, Hong Wu & Tianshi Wu. (2016) The Impact of Individual and Organizational Reputation on Physicians’ Appointments Online. International Journal of Electronic Commerce 20:4, pages 551-577.
Read now
Read now
Cenk Kocas & Can Akkan. (2016) How Trending Status and Online Ratings Affect Prices of Homogeneous Products. International Journal of Electronic Commerce 20:3, pages 384-407.
Read now
Read now
Wenqi Zhou & Wenjing Duan. (2016) Do Professional Reviews Affect Online User Choices Through User Reviews? An Empirical Study. Journal of Management Information Systems 33:1, pages 202-228.
Read now
Read now
Ting-Peng Liang, Xin Li, Chin-Tsung Yang & Mengyue Wang. (2015) What in Consumer Reviews Affects the Sales of Mobile Apps: A Multifacet Sentiment Analysis Approach. International Journal of Electronic Commerce 20:2, pages 236-260.
Read now
Read now
Guei-Hua Huang & Nikolaos Korfiatis. (2015) Trying Before Buying: The Moderating Role of Online Reviews in Trial Attitude Formation Toward Mobile Applications. International Journal of Electronic Commerce 19:4, pages 77-111.
Read now
Read now
Zhijie Lin & Cheng-Suang Heng. (2015) The Paradoxes of Word of Mouth in Electronic Commerce. Journal of Management Information Systems 32:4, pages 246-284.
Read now
Read now
Articles from other publishers (34)
Madhuri Prabhala & Indranil Bose. (2023) Understanding the relationship between reviews, search and sales: a study of the Indian car market. Industrial Management & Data Systems.
Crossref
Crossref
Xiayu Chen, Yue Wang & Shaobo Wei. (2023) How does social media influence car sales: the effects of firm-, user-, and professional-generated content. Information Technology and Management.
Crossref
Crossref
Anna Mardumyan & Iris Siret. (2023) When review verification does more harm than good: How certified reviews determine customer–brand relationship quality. Journal of Business Research 160, pages 113756.
Crossref
Crossref
Yuan HE, Muhammad Ashraf, Wareesa Sharif, Mazhar Abbas, Arslan Raza, Noor Ismawati Jaafar, Ainin Sulaiman, Ramayah Thurasamy & Muhammad Salman Shabbir. (2021) Impact of system- vs. consumer- generated recommendations on decision factors: A differential, moderating and mediating perspective. Current Psychology 42:9, pages 6948-6962.
Crossref
Crossref
Harman Preet Singh & Ibrahim Abdullah Alhamad. (2022) A Novel Categorization of Key Predictive Factors Impacting Hotels’ Online Ratings: A Case of Makkah. Sustainability 14:24, pages 16588.
Crossref
Crossref
Shugang Li, Fang Liu, Yuqi Zhang, Boyi Zhu, He Zhu & Zhaoxu Yu. (2022) Text Mining of User-Generated Content (UGC) for Business Applications in E-Commerce: A Systematic Review. Mathematics 10:19, pages 3554.
Crossref
Crossref
Yu Liu, Muhammad Bashir Khan, Muhammad Ashraf, Orangzab, Wareesa Sharif & Jamil Ahmad. (2022) Customer’s decision and affective assessment of online product recommendation: A recommendation-product congruity proposition. Frontiers in Psychology 13.
Crossref
Crossref
Zhen Zhu, Shan Wang, Fei Wang & Zihang Tu. (2022) Recommendation networks of homogeneous products on an E-commerce platform: Measurement and competition effects. Expert Systems with Applications 201, pages 117128.
Crossref
Crossref
Ya-Ling Chiu, Jiangze Du, Yide Sun & Jying-Nan Wang. (2022) Do Critical Reviews Affect Box Office Revenues Through Community Engagement and User Reviews?. Frontiers in Psychology 13.
Crossref
Crossref
Chi Zhou, Mingming Leng, Zhibing Liu, Xin Cui & Jing Yu. (2022) The impact of recommender systems and pricing strategies on brand competition and consumer search. Electronic Commerce Research and Applications 53, pages 101144.
Crossref
Crossref
Mohammadreza Mousavizadeh, Mehrdad Koohikamali, Mohammad Salehan & Dam J. Kim. (2020) An Investigation of Peripheral and Central Cues of Online Customer Review Voting and Helpfulness through the Lens of Elaboration Likelihood Model. Information Systems Frontiers 24:1, pages 211-231.
Crossref
Crossref
Shuqing Chen, Xitong Guo, Tianshi Wu & Xiaofeng Ju. (2021) Exploring the influence of doctor–patient social ties and knowledge ties on patient selection. Internet Research 32:1, pages 219-240.
Crossref
Crossref
Hong Chen, Wenjing Duan & Wenqi Zhou. (2021) When products receive reviews across platforms: Studying the platform concentration of electronic word-of-mouth. Information & Management 58:8, pages 103532.
Crossref
Crossref
Junbin Wang, Xiaojun Fan, Xiangdong Shen & Yurong Gao. (2021) Understanding the Dark Side of Online Reviews on Consumers' Purchase Intentions in E-Commerce: Evidence From a Consumer Experiment in China. Frontiers in Psychology 12.
Crossref
Crossref
Naveen Donthu, Satish Kumar, Neeraj Pandey, Nitesh Pandey & Akanksha Mishra. (2021) Mapping the electronic word-of-mouth (eWOM) research: A systematic review and bibliometric analysis. Journal of Business Research 135, pages 758-773.
Crossref
Crossref
Sanjeev Verma & Neha Yadav. (2021) Past, Present, and Future of Electronic Word of Mouth (EWOM). Journal of Interactive Marketing 53, pages 111-128.
Crossref
Crossref
Krishnadas R.. 2021. Handbook of Research on Technology Applications for Effective Customer Engagement. Handbook of Research on Technology Applications for Effective Customer Engagement
1
13
.
Hsiaoping Yeh, Tsung-Sheng Chang & Fenghung Kuo. (2021) Do You Buy or Not? The Effect of Recommender Slogans on Retail Sites. International Journal of e-Education, e-Business, e-Management and e-Learning 11:1, pages 11-20.
Crossref
Crossref
Anna D’Auria, Tiziana Russo Spena & Francesco Bifulco. 2021. Digital Transformation in the Cultural Heritage Sector. Digital Transformation in the Cultural Heritage Sector
161
180
.
Tahir M. Nisar, Nick Hajli, Guru Prabhakar & Yogesh Dwivedi. (2019) Sharing economy and the lodging websites. Information Technology & People 33:3, pages 873-896.
Crossref
Crossref
Muhammad Ashraf, Jamil Ahmad, Wareesa Sharif, Arslan Ali Raza, Muhammad Salman Shabbir, Mazhar Abbas & Ramayah Thurasamy. (2020) The role of continuous trust in usage of online product recommendations. Online Information Review 44:4, pages 745-766.
Crossref
Crossref
Eleonora Pantano, Simona Giglio & Charles Dennis. (2019) Making sense of consumers’ tweets. International Journal of Retail & Distribution Management 47:9, pages 915-927.
Crossref
Crossref
Haoxiang Ma, Jong Min Kim & Eunkyung Lee. (2019) Analyzing dynamic review manipulation and its impact on movie box office revenue. Electronic Commerce Research and Applications 35, pages 100840.
Crossref
Crossref
Gabriele Siegert & Dieter Brecheis. 2019. Handbuch Online-Kommunikation. Handbuch Online-Kommunikation
479
505
.
Dong Hong Zhu, Ya Wei Wang & Ya Ping Chang. (2018) The influence of online cross-recommendation on consumers’ instant cross-buying intention. Internet Research 28:3, pages 604-622.
Crossref
Crossref
Gabriele Siegert & Dieter Brecheis. 2018. Handbuch Online-Kommunikation. Handbuch Online-Kommunikation
1
27
.
Eleonora Pantano, Alexandra Rese & Daniel Baier. (2017) Enhancing the online decision-making process by using augmented reality: A two country comparison of youth markets. Journal of Retailing and Consumer Services 38, pages 81-95.
Crossref
Crossref
Rakhmat Arianto, Ford Lumban Gaol, Edi Abdurachman, Yaya Heryadi, Harco Leslie Hendric Spits Warnars, Benfano Soewito & Horacio Perez-Sanchez. (2017) Quality measurement of android messaging application based on user experience in Microblog. Quality measurement of android messaging application based on user experience in Microblog.
Thomas L. Ngo-Ye, Atish P. Sinha & Arun Sen. (2017) Predicting the helpfulness of online reviews using a scripts-enriched text regression model. Expert Systems with Applications 71, pages 98-110.
Crossref
Crossref
Shalini Christabel Stephen, Hong Xie & Shri Rai. (2017) Measures of Similarity in Memory-Based Collaborative Filtering Recommender System. Measures of Similarity in Memory-Based Collaborative Filtering Recommender System.
Umberto Panniello, Shawndra Hill & Michele Gorgoglione. (2016) The impact of profit incentives on the relevance of online recommendations. Electronic Commerce Research and Applications 20, pages 87-104.
Crossref
Crossref
Ruth Angelie Cruz & Hong Joo Lee. (2016) The Effects of Sentiment and Readability on Useful Votes for Customer Reviews with Count Type Review Usefulness Index. Journal of Intelligence and Information Systems 22:1, pages 43-61.
Crossref
Crossref
Hong Chen, Wenjing Duan & Wenqi Zhou. (2021) When Products Receive Reviews Across Platforms: Studying the Platform Concentration of Electronic Word-of-Mouth. SSRN Electronic Journal.
Crossref
Crossref
Wenqi Zhou & Wenjing Duan. (2012) The Impact of Online User Reviews and Professional Reviews: A Bayesian Approach to Examine Mediation and Moderation Effects. SSRN Electronic Journal.
Crossref
Crossref