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International Journal of Electronic Commerce Volume 19, 2014 - Issue 1
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Original Article

Understanding the Determinants of Consumers' Switching Intentions in a Standards War

Tung-Ching Lin National Sun Yat-Sen University, Taiwan
&
Shiu-Li Huang Department of Business Administration, National Taipei University, Taiwan
Pages 163-189 | Published online: 05 Dec 2014

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Honeyka Mahajan, Neelika Arora & Anil Gupta. (2023) Are millennial travelers ready to switch to branded hostels? Empirical investigation using push-pull-mooring model. Leisure/Loisir 0:0, pages 1-26.
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Jae Hyun Yoon & Han Ku Kim. (2023) An Empirical Analysis of Factors Affecting OTT Service Users’ Switching Intention: Focusing on Netflix and the Perspective of the Push-Pull-Mooring Framework. International Journal of Human–Computer Interaction 0:0, pages 1-10.
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Brent Furneaux & Lars Rieser. (2022) User Motivation in Application Abandonment: A Four-Drives Model. International Journal of Electronic Commerce 26:1, pages 49-89.
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Tingting (Christina) Zhang, Can Lu & Murat Kizildag. (2017) Engaging Generation Y to Co-Create Through Mobile Technology. International Journal of Electronic Commerce 21:4, pages 489-516.
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Jing Tang, Feng Yang & Tiantian Yang. (2023) Perceived uncertainty and switching intention on e-commerce platforms: The moderating role of usage habit. Electronic Commerce Research and Applications 61, pages 101302.
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Yan Zhang, Nan Wang & Yongqiang Sun. (2023) Understanding the determinants of technology upgrade: an integration of retrospective and prospective perspectives. Information Technology & People.
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Morteza Akbari, Mozhgan Danesh, Hadi Moumenihelali & Azadeh Rezvani. (2022) How does Identity Theory contribute to the Continuance Use of E-learning: The mediating role of Inertia and moderating role of computer Self-efficacy. Education and Information Technologies 28:6, pages 6321-6345.
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Jia Li, Ying Lu, Zeyu Peng, Ling Ma & Xuan Liu. (2023) Order matters: Breaking cognitive lock-in through occasional preferential use of a rival app. Information & Management 60:3, pages 103769.
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Qun Zhao, Chun-Der Chen, Zhongyun Zhou & Ruihan Mao. (2023) Factors Influencing Consumers' Intentions to Switch to Live Commerce From Push-Pull-Mooring Perspective. Journal of Global Information Management 31:1, pages 1-30.
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Nikita Dogra, Shuchita Bakshi & Anil Gupta. (2022) Exploring the switching intention of patients to e-health consultations platforms: blending inertia with push–pull–mooring framework. Journal of Asia Business Studies 17:1, pages 15-37.
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Jianming Wang, Tan Vo-Thanh, Yi-Hung Liu, Thac Dang-Van & Ninh Nguyen. (2023) Information confusion as a driver of consumer switching intention on social commerce platforms: a multi-method quantitative approach. Information Technology & People.
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Yonghan Liu & Yan Wang. (2023) Empirical study on the factors affecting user stickiness of online visual art platform from the perspective of user experience. IEEE Access, pages 1-1.
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Erasto Akbar Adjie, Nathania Calista, Raihan Rizqi Muhtadiin, Putu Wuri Handayani & Pramitha Dwi Larasati. (2023) User switching intention from E-marketplace to E-pharmacy: The Influence of push, pull, and mooring factors. Informatics in Medicine Unlocked 43, pages 101404.
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Gautam Agrawal, Rubal Rathi & Ruchi Garg. (2022) Luxury as a Sustainable Service: A Push–Pull–Mooring Perspective. Vision: The Journal of Business Perspective, pages 097226292211042.
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Xiang Gong, Xiaoxiao Liu & Zhenxin Xiao. (2022) A dedication-constraint model of consumer switching behavior in mobile payment applications. Information & Management 59:4, pages 103640.
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Puttipong Anantasopon, Tanat Kowatanawinta & Saichon Pinmanee. (2022) Extending the Continuance Intention to Use Mobile Payment of Thai Boomers under a New Normal Situation Using UTAUT2 with Inertia Perspective. Extending the Continuance Intention to Use Mobile Payment of Thai Boomers under a New Normal Situation Using UTAUT2 with Inertia Perspective.
Bishwajit Nayak, Som Sekhar Bhattacharyya, Saurabh Kumar & Rohan Kumar Jumnani. (2021) Exploring the factors influencing adoption of health-care wearables among generation Z consumers in India. Journal of Information, Communication and Ethics in Society 20:1, pages 150-174.
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Allicia Deana Santosa, Nuryanti Taufik, Faizal Haris Eko Prabowo & Mira Rahmawati. (2021) Continuance intention of baby boomer and X generation as new users of digital payment during COVID-19 pandemic using UTAUT2. Journal of Financial Services Marketing 26:4, pages 259-273.
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Yingying Hu, Ling Zhao, Xin (Robert) Luo, Sumeet Gupta & Xiuhong He. (2021) Trialing or combining? Understanding consumer partial switching in mobile application usage from the variety seeking perspective. Internet Research 31:5, pages 1769-1802.
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Zhongping Zeng, Siqi Li, Jiunn-Woei Lian, Jiang Li, Tao Chen & Yujia Li. (2021) Switching behavior in the adoption of a land information system in China: A perspective of the push–pull–mooring framework. Land Use Policy 109, pages 105629.
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Hong-Lei Mu & Young-Chan Lee. (2021) How Inclusive Digital Financial Services Impact User Behavior: A Case of Proximity Mobile Payment in Korea. Sustainability 13:17, pages 9567.
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Cheolho Yoon & Dongsup Lim. (2021) Customers’ Intentions to Switch to Internet-Only Banks: Perspective of the Push-Pull-Mooring Model. Sustainability 13:14, pages 8062.
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Yung-Ming Cheng. (2020) Will robo-advisors continue? Roles of task-technology fit, network externalities, gratifications and flow experience in facilitating continuance intention. Kybernetes 50:6, pages 1751-1783.
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Kevin Duffy, Anand Jeyaraj, Vijay Sethi & Vikram Sethi. (2021) Drivers of information technology choice by individuals. International Journal of Information Management 58, pages 102320.
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Chien-Liang Lin, Yuan Qing Jin, Qun Zhao, Sung-Wen Yu & Yu-Sheng Su. (2021) Factors Influence Students’ Switching Behavior to Online Learning under COVID-19 Pandemic: A Push–Pull–Mooring Model Perspective. The Asia-Pacific Education Researcher 30:3, pages 229-245.
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Edgardo R. Bravo & Jhony Ostos. (2020) Individual adaptive performance in computer-mediated work: a migration perspective. Information Technology & People 34:1, pages 123-146.
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Seungyeon Moon & Heesang Lee. (2021) The Primary Actors of Technology Standardization in the Manufacturing Industry. IEEE Access 9, pages 101886-101901.
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Siyuan Wu, Yuwen Wang & Guochao Peng. 2021. Distributed, Ambient and Pervasive Interactions. Distributed, Ambient and Pervasive Interactions 55 67 .
Mehmet Cem Bölen. (2020) From traditional wristwatch to smartwatch: Understanding the relationship between innovation attributes, switching costs and consumers' switching intention. Technology in Society 63, pages 101439.
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Shiu-Li Huang & Chih-Yu Chang. (2020) Understanding How People Select Social Networking Services: Media Trait, Social Influences and Situational Factors. Information & Management 57:6, pages 103323.
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Jing Chen, Chang Liu, Ronghua Chang, Pengfei Gui & Sanggyun Na. (2020) From Traditional to VR-Based Online Education Platforms: A Model of the Mechanism Influencing User Migration. Information 11:9, pages 423.
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Wei Sun, Alisher Tohirovich Dedahanov, Ho Young Shin & Ki Su Kim. (2020) Switching intention to crypto-currency market: Factors predisposing some individuals to risky investment. PLOS ONE 15:6, pages e0234155.
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Xiang Gong, Kem Z.K. Zhang, Chongyang Chen, Christy M.K. Cheung & Matthew K.O. Lee. (2020) Transition from web to mobile payment services: The triple effects of status quo inertia. International Journal of Information Management 50, pages 310-324.
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Jim Samuel, Md. Mokhlesur Rahman, G. G. Md. Nawaz Ali, Yana Samuel, Alexander Pelaez, Peter Han Joo Chong & Michael Yakubov. (2020) Feeling Positive About Reopening? New Normal Scenarios From COVID-19 US Reopen Sentiment Analytics. IEEE Access 8, pages 142173-142190.
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Ruihe Yan, Kem Z.K. Zhang & Yugang Yu. (2019) Switching from hotels to peer-to-peer accommodation: an empirical study. Information Technology & People 32:6, pages 1657-1678.
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E Widodo, D Palullungan & B Syairudin. (2019) Implementing PPM framework to customer’s switching behaviour in dual-channel service supply chain. Journal of Physics: Conference Series 1367:1, pages 012043.
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Hung-Che Wu, Chi-Han Ai & Ching-Chan Cheng. (2019) Experiential quality, experiential psychological states and experiential outcomes in an unmanned convenience store. Journal of Retailing and Consumer Services 51, pages 409-420.
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Fajar Marseto, Putu Wuri Handayani & Ave Adriana Pinem. (2019) Push, Pull, and Mooring Evaluation of User Switching Intention from Social Commerce to E-Commerce. Push, Pull, and Mooring Evaluation of User Switching Intention from Social Commerce to E-Commerce.
Shuang Cheng, Sang-Joon Lee & Beomjin Choi. (2019) An empirical investigation of users’ voluntary switching intention for mobile personal cloud storage services based on the push-pull-mooring framework. Computers in Human Behavior 92, pages 198-215.
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Yu-Hsin Chen & Ching-Jui Keng. (2019) Utilizing the Push-Pull-Mooring-Habit framework to explore users’ intention to switch from offline to online real-person English learning platform. Internet Research 29:1, pages 167-193.
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Wei-Tsong Wang, Wei-Ming Ou & Wen-Yin Chen. (2019) The impact of inertia and user satisfaction on the continuance intentions to use mobile communication applications: A mobile service quality perspective. International Journal of Information Management 44, pages 178-193.
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Matthias Berger, Christian Matt, Jochen Gönsch & Thomas Hess. (2018) Is the Time Ripe? How the Value of Waiting and Incentives Affect Users’ Switching Behaviors for Smart Home Devices. Schmalenbach Business Review 71:1, pages 91-123.
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Ioanna Anninou. (2018) The application of appraisal theories of emotions in the case of consumer confusion. Management Decision 56:8, pages 1696-1715.
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Chia-Ying Li. (2018) Consumer behavior in switching between membership cards and mobile applications: The case of Starbucks. Computers in Human Behavior 84, pages 171-184.
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Renfei Luo, Jiedan Huang, Jimmy Lee & Philip Pun. (2018) A Case Study of Supply Chain Management in a Manufacturing Company in China. Nang Yan Business Journal 6:1, pages 1-20.
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Chia-Ying Li & Yi-Cheng Ku. (2018) The power of a thumbs-up: Will e-commerce switch to social commerce?. Information & Management 55:3, pages 340-357.
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Hsin Hsin Chang, Kit Hong Wong & Shi Yu Li. (2017) Applying push-pull-mooring to investigate channel switching behaviors: M-shopping self-efficacy and switching costs as moderators. Electronic Commerce Research and Applications 24, pages 50-67.
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Kewen Wu, Julita Vassileva & Yuxiang Zhao. (2017) Understanding users' intention to switch personal cloud storage services: Evidence from the Chinese market. Computers in Human Behavior 68, pages 300-314.
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Trinidad Domínguez, Noelia Araújo, Jose Antonio Fraiz & Elisa Alén. 2017. Handbook of Research on Holistic Optimization Techniques in the Hospitality, Tourism, and Travel Industry. Handbook of Research on Holistic Optimization Techniques in the Hospitality, Tourism, and Travel Industry 67 97 .

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