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Research Note

Role Stress, Attitudes, and Job Outcomes in Business-To-Business Selling: Does the Type of Selling Situation Matter?

Pages 67-77 | Published online: 23 Sep 2013

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (2)

Tyler Hancock, Ellen Bolman Pullins, Catherine M. Johnson & Michael L. Mallin. (2022) Understanding How Salesperson Envy and Emotional Exhaustion Lead to Negative Consequences: The Role of Motivation. Journal of Business-to-Business Marketing 29:3-4, pages 369-386.
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Jesse N. Moore, Mary Anne Raymond & Christopher D. Hopkins. (2015) Social Selling: A Comparison of Social Media Usage Across Process Stage, Markets, and Sales Job Functions. Journal of Marketing Theory and Practice 23:1, pages 1-20.
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Mohd Atif Aman, Mohammad Khalid Azam & Asif Akhtar. (2023) Effect of the pandemic on professional selling: an exposition of different selling styles using theories-in-use approach. Journal of Business & Industrial Marketing.
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Sarika Jain & Shreekumar K. Nair. (2020) Integrating work–family conflict and enrichment: understanding the moderating role of demographic variables. International Journal of Organizational Analysis 29:5, pages 1172-1198.
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Byeonghoon Ahn, Seung-chul Kim & Taewon Lee. (2020) A Study on Relative Importance and Priority of the Competency of B2B Salesperson Using AHP : Gap in Perception between Suppliers and Buyers. Journal of Society of Korea Industrial and Systems Engineering 43:3, pages 191-203.
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Dheeraj Sharma & Biswajita Parida. (2018) Determinants of conflict in channel relationships: a meta-analytic review. Journal of Business & Industrial Marketing 33:7, pages 911-930.
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Seong-Goo Ji & 장성희. (2017) The Effect of Work-Family Conflict and Resilience on Job Burnout and Performance. Journal of Distribution and Management Research 20:6, pages 5-14.
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Sung-Min Ahn & Chan-Wook Park. (2016) An Empirical Study on Eliciting a Competency Required by Salespeople: Differentiating B2B Salespeople and B2C Salespeople. Journal of Distribution Science 14:11, pages 103-115.
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Kyu Seo Yeon & K.T. Hwang. (2016) A Study on the Factors Affecting the Sales Performance of Business Software Salespersons. Journal of Information Technology Applications and Management 23:2, pages 113-141.
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Sarika JainShreekumar K. Nair. (2016) Work–Family Conflict in India: Construct Validation and Current Status. Asia-Pacific Journal of Management Research and Innovation 12:1, pages 31-45.
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Belén Bande, Pilar Fernández-Ferrín, José A. Varela & Fernando Jaramillo. (2015) Emotions and salesperson propensity to leave: The effects of emotional intelligence and resilience. Industrial Marketing Management 44, pages 142-153.
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Jeff S. Johnson & Ravipreet S. Sohi. (2013) The curvilinear and conditional effects of product line breadth on salesperson performance, role stress, and job satisfaction. Journal of the Academy of Marketing Science 42:1, pages 71-89.
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René Y. Darmon, Louis Duclos-Gosselin & Benny Rigaux-Bricmont. (2013) A Measure of Dynamic Market Performance. American Journal of Industrial and Business Management 03:02, pages 164-177.
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Laurent Giraud & Catherine Pardo. (2012) Les fonctions commerciales au cœur de l'évolution des intermédiaires du BtoB ? Une étude exploratoire. Management & Avenir n° 51:1, pages 167-185.
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Belén Bande Vilela, José Antonio Varela González & Pilar Fernández Ferrín. (2009) Salespersons' self‐monitoring: Direct, indirect, and moderating effects on salespersons' organizational citizenship behavior. Psychology & Marketing 27:1, pages 71-89.
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Michael L. Mallin, Edward O'Donnell & Michael Y. Hu. (2009) The role of uncertainty and sales control in the development of sales manager trust. Journal of Business & Industrial Marketing 25:1, pages 30-42.
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Michael L. Mallin & Ellen Bolman Pullins. (2009) The moderating effect of control systems on the relationship between commission and salesperson intrinsic motivation in a customer oriented environment. Industrial Marketing Management 38:7, pages 769-777.
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Belén Bande Vilela, José A. Varela González & Pilar Fernández Ferrín. (2008) Person–organization fit, OCB and performance appraisal: Evidence from matched supervisor–salesperson data set in a Spanish context. Industrial Marketing Management 37:8, pages 1005-1019.
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Leslie M. Fine. (2007) Selling and sales management. Business Horizons 50:3, pages 185-191.
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