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Original Articles

The Impact of Salesperson Motivation on Role Perceptions and Job Performance—A Cognitive and Affective Perspective

Pages 89-101 | Published online: 23 Sep 2013

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (19)

Pearl, M. C. Lin, Kang-Lin Peng, Wai Ching Au & Tom Baum. (2023) Food-delivery Workers in the Sharing Economy: Supply-side Human Resource Transformation. International Journal of Hospitality & Tourism Administration 24:4, pages 491-516.
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Tyler Hancock, Ellen Bolman Pullins, Catherine M. Johnson & Michael L. Mallin. (2022) Understanding How Salesperson Envy and Emotional Exhaustion Lead to Negative Consequences: The Role of Motivation. Journal of Business-to-Business Marketing 29:3-4, pages 369-386.
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Michael L. Mallin, Tyler D. Hancock, Ellen B. Pullins & Bashar S. Gammoh. (2022) Salesperson’s perceived personal identification with supervisor and the relationship with turnover intention and performance: a mediated motivation model. Journal of Personal Selling & Sales Management 42:3, pages 243-264.
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Alexandra Martina van der Berg, Johann Nils Foege & Stephan Nüesch. (2022) Toward a shared leadership environment: insights into retail salespeople’s work environment. Journal of Personal Selling & Sales Management 42:2, pages 121-138.
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Vishag Badrinarayanan, Aditya Gupta & Nawar N. Chaker. (2021) The pull-to-stay effect: influence of sales managers’ leadership worthiness on salesperson turnover intentions. Journal of Personal Selling & Sales Management 41:1, pages 39-55.
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Aniefre Eddie Inyang & Fernando Jaramillo. (2020) Salesperson implementation of sales strategy and its impact on sales performance. Journal of Strategic Marketing 28:7, pages 601-619.
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Duleep Delpechitre, Aditya Gupta, Arash H. Zadeh, Joon Ho Lim & Steven A. Taylor. (2020) Toward a new perspective on salesperson success and motivation: a trifocal framework. Journal of Personal Selling & Sales Management 40:4, pages 267-288.
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Charles H. Schwepker$suffix/text()$suffix/text(). (2019) Using Ethical Leadership to Improve Business-To-Business Salesperson Performance: The Mediating Roles of Trust in Manager and Ethical Ambiguity. Journal of Business-to-Business Marketing 26:2, pages 141-158.
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Rushana Khusainova, Ad de Jong, Nick Lee, Greg W. Marshall & John M. Rudd. (2018) (Re) defining salesperson motivation: current status, main challenges, and research directions. Journal of Personal Selling & Sales Management 38:1, pages 2-29.
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Michael L. Mallin, Bashar S. Gammoh, Ellen Bolman Pullins & Catherine M. Johnson. (2017) A New Perspective of Salesperson Motivation and Salesforce Outcomes: The Mediating Role of Salesperson-Brand Identification. Journal of Marketing Theory and Practice 25:4, pages 357-374.
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Michael L. Mallin & Charles B. Ragland. (2017) Power-Base Effects on Salesperson Motivation and Performance: A Contingency View. Journal of Business-to-Business Marketing 24:2, pages 99-121.
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Sabine Kuester & Andreas Rauch. (2016) A job demands-resources perspective on salespersons’ market intelligence activities in new product development. Journal of Personal Selling & Sales Management 36:1, pages 19-39.
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Charles H. Schwepker$suffix/text()$suffix/text(). (2015) Influencing the salesforce through perceived ethical leadership: the role of salesforce socialization and person–organization fit on salesperson ethics and performance. Journal of Personal Selling & Sales Management 35:4, pages 292-313.
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MahmoodA. Bodla & Basharat Naeem. (2014) Creativity as Mediator for Intrinsic Motivation and Sales Performance. Creativity Research Journal 26:4, pages 468-473.
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Charles H. Schwepker$suffix/text()$suffix/text(). (2013) Improving Sales Performance through Commitment to Superior Customer Value: The Role of Psychological Ethical Climate. Journal of Personal Selling & Sales Management 33:4, pages 389-402.
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Christophe Fournier, William A. Weeks, Christopher P. Blocker & Lawrence B. Chonko. (2013) Polychronicity and Scheduling’s Role in Reducing Role Stress and Enhancing Sales Performance. Journal of Personal Selling & Sales Management 33:2, pages 197-209.
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Donald C. Barnes, Joel E. Collier, Nicole Ponder & Zachary Williams. (2013) Investigating the Employee’s Perspective of Customer Delight. Journal of Personal Selling & Sales Management 33:1, pages 91-104.
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Subhra Chakrabarty, Gene Brown & Robert E. Widing$suffix/text()$suffix/text(). (2010) Closed Influence Tactics : Do Smugglers Win in the Long Run?. Journal of Personal Selling & Sales Management 30:1, pages 23-32.
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David A. Locander, Mahmoud A. Darrat & Barry J. Babin. (2023) Examining the impact of salesperson orientation on creative selling, passive deviance, and organizational outcomes. Journal of Business Research 154, pages 113391.
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Jeffrey R. Carlson & William T. Ross, Jr.. (2022) When polychronicity affects salesperson performance: The effects of improvisation, role ambiguity, and sales job complexity. Industrial Marketing Management 107, pages 323-336.
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Flavia Braga Chinelato, Cid Gonçalves Filho & Clodoaldo Lopes Nizza Júnior. (2021) Does brand-relationships matter? The role of brand attachment in salesperson performance in retailing. Spanish Journal of Marketing - ESIC 26:1, pages 117-144.
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Kyu Seo Yeon & K.T. Hwang. (2016) A Study on the Factors Affecting the Sales Performance of Business Software Salespersons. Journal of Information Technology Applications and Management 23:2, pages 113-141.
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