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Australian and New Zealand Journal of Psychiatry Volume 30, 1996 - Issue 3
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Original Article

The development of a patient satisfaction measure for psychiatric outpatients

Gordon Parker School of Psychiatry University of New South Wales, Sydney, New South Wales, Australia
,
Murray Wright Royal North Shore Hospital, Sydney, New South Wales, Australia
,
Sadie Robertson Royal Australian and New Zealand College of Psychiatrists, Sydney, New South Wales, Australia
&
Gemma Gladstone School of Psychiatry University of New South Wales, Sydney, New South Wales, Australia
Pages 343-349 | Published online: 11 May 2010

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Sara Fernandes, Guillaume Fond, Xavier Yves Zendjidjian, Karine Baumstarck, Christophe Lançon, Fabrice Berna, Franck Schurhoff, Bruno Aouizerate, Chantal Henry, Bruno Etain, Ludovic Samalin, Marion Leboyer, Pierre-Michel Llorca, Magali Coldefy, Pascal Auquier & Laurent Boyer. (2020) Measuring the Patient Experience of Mental Health Care: A Systematic and Critical Review of Patient-Reported Experience Measures. Patient Preference and Adherence 14, pages 2147-2161.
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Thomas Meehan, Helen Bergen & Terry Stedman. (2002) Monitoring consumer satisfaction with inpatient service delivery: the Inpatient Evaluation of Service Questionnaire. Australian and New Zealand Journal of Psychiatry 36:6, pages 807-811.
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Jyrki Korkeila, Ville Lehtinen, Britta Sohlman & Timo Tuori. (1998) Patients' expectations from their psychiatric community care in Finland. Nordic Journal of Psychiatry 52:6, pages 513-517.
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