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Journal of Mental Health Volume 1, 1992 - Issue 4
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Original Article

Customer satisfaction in adolescent psychiatry

Simon Gowers Adolescent Unit, Prestwich Hospital, Bury New Road, Manchester, M25 7BL
&
Anna Kushlick Adolescent Unit, Prestwich Hospital, Bury New Road, Manchester, M25 7BL
Pages 353-361 | Published online: 06 Jul 2009

Citations (14)

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Read on this site (3)

Joseph M. Rey, Margot O'Brien & Garry Walter. (2002) Is the satisfied customer one who also 'does well'? The relationship between outcome and parent satisfaction in a child and adolescent mental health service. Australasian Psychiatry 10:3, pages 1-4.
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PAUL STALLARD. (1996) The role and use of consumer satisfaction surveys in mental health services. Journal of Mental Health 5:4, pages 333-348.
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Sheila Hillier, Rosemary Loshak, Suraiya Rahman & Frances Marks. (1994) An evaluation of child psychiatric services for Bangladeshi parents. Journal of Mental Health 3:3, pages 327-337.
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Articles from other publishers (11)

Catherine Haynes, Alison Eivors & Jon Crossley. (2011) ‘Living in an alternative reality’: adolescents’ experiences of psychiatric inpatient care. Child and Adolescent Mental Health 16:3, pages 150-157.
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Shimon E. SpiroRachel Dekel & Einat Peled. (2008) Dimensions and Correlates of Client Satisfaction. Research on Social Work Practice 19:2, pages 261-270.
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Linda Lindeke, Jayne Fulkerson, Mary Chesney, Lauren Johnson & Kay Savik. (2009) Children's Perceptions of Healthcare Survey. Nursing Administration Quarterly 33:1, pages 26-31.
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Susan C. Hayes & Fiona B. Martin. (2016) Consumers with an intellectual disability and carers. Journal of Intellectual Disabilities 11:1, pages 9-21.
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Janis E. Gerkensmeyer & Joan K. Austin. (2005) Development and Testing of a Scale Measuring Parent Satisfaction With Staff Interactions. The Journal of Behavioral Health Services & Research 32:1, pages 61???73.
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Janis E. Gerkensmeyer & Joan K. Austin. (2005) Development and testing of a scale measuring parent satisfaction with staff interactions. The Journal of Behavioral Health Services & Research 32:1, pages 61-73.
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Joseph M. Rey, Margot O'brien & Garry Walter. (2016) Is the satisfied customer one who also Ędoes wellę? The relationship between outcome and parent satisfaction in a child and adolescent mental health service. Australasian Psychiatry 10:3, pages 246-249.
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Kate Scales, Amy Manchershaw, Felicity Lyon & Heather Mason. (2000) Does practice-based brief psychological intervention make a difference to clients?. Clinical Psychology Forum 1:136, pages 20-23.
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A. J. Cotgrove & S. G. Gowers. (2018) Use of an adolescent in-patient unit. Advances in Psychiatric Treatment 5:3, pages 192-199.
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S.G. Gowers. (1996) Primary psychiatric disorders in adolescents. Current Paediatrics 6:2, pages 92-96.
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Paul Stallard. (2009) Monitoring and assuring quality: The role of consumer satisfaction. Clinical Psychology & Psychotherapy 1:4, pages 233-239.
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