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Original Article

Patient satisfaction with intensive care psychiatric services: Can it be assessed?

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Pages 339-347 | Published online: 06 Jul 2009

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (8)

Berg Johanna, Gustafsson Noora, Mishina Kaisa, Ellilä Heikki & Lahti Mari. (2022) Nurses’ and Patients’ Perceptions about Psychiatric Intensive Care—An Integrative Literature Review. Issues in Mental Health Nursing 43:11, pages 983-995.
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Martin Salzmann-Erikson & Cecilia Söderqvist. (2017) Being Subject to Restrictions, Limitations and Disciplining: A Thematic Analysis of Individuals' Experiences in Psychiatric Intensive Care. Issues in Mental Health Nursing 38:7, pages 540-548.
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Douglas MacInnes, Dominic Beer, Peter Keeble, David Rees & Leon Reid. (2011) Service-user involvement in forensic mental health care research: Areas to consider when developing a collaborative study. Journal of Mental Health 20:5, pages 464-472.
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Kati Aho-Mustonen, Raili Miettinen & Hannu Räty. (2010) Motives for Participation, Initial Expectations, and Satisfaction with Group Psychoeducation Among Forensic Patients with Schizophrenia. International Journal of Forensic Mental Health 9:3, pages 226-236.
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Douglas Macinnes, Dominic Beer, Peter Keeble, David Rees & Leon Reid. (2010) The development of a tool to measure service user satisfaction with in-patient forensic services: The Forensic Satisfaction Scale. Journal of Mental Health 19:3, pages 272-281.
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GlennD. Walters. (1998) Planning for change: An alternative to treatment planning with sexual offenders. Journal of Sex & Marital Therapy 24:3, pages 217-229.
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CHARLIE BROOKER, PHILIP MOLYNEUX, MARK DEVERILL & JULIE REPPER. (1997) An audit of costs and outcome using HoNOS-3 in a rehabilitation team: A pilot study. Journal of Mental Health 6:5, pages 491-502.
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PAUL MORRISON, PHILIP BURNARD & CERI PHILIPS. (1996) Patient satisfaction in a forensic unit. Journal of Mental Health 5:4, pages 369-378.
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Articles from other publishers (14)

Dietmar Winkler, Alexander Kaltenboeck, Richard Frey, Siegfried Kasper & Edda Pjrek. (2019) Changes over time of the diagnostic and therapeutic characteristics of patients of a psychiatric intensive care unit in Austria. Comprehensive Psychiatry 93, pages 20-26.
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Douglas MacInnes, Helen Courtney, Tracy Flanagan, Daniel Bressington & Dominic Beer. (2014) A cross sectional survey examining the association between therapeutic relationships and service user satisfaction in forensic mental health settings. BMC Research Notes 7:1.
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Agneta Schröder & Tabita Björk. (2012) Patients’ judgements of quality of care in psychiatric observation and intensive in-patient care. Journal of Psychiatric Intensive Care 9:02, pages 91-100.
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Gary S Stevenson. (2012) A comparison of psychiatric nursing staff experience of, and attitudes towards, the psychiatric intensive care services in a Scottish health region. Journal of Psychiatric Intensive Care 9:01, pages 19-26.
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Lisa Maltman, Jacquie Stacey & Laura Hamilton. (2008) Peaks and troughs—an exploration of patient perspectives of dangerous and severe personality disorder assessment (Peaks Unit, Rampton Hospital). Personality and Mental Health 2:1, pages 7-16.
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Len BowersDebra Jeffery, Hulya Bilgin, Manuela Jarrett, Alan Simpson & Julia Jones. (2008) Psychiatric Intensive Care Units: a Literature Review. International Journal of Social Psychiatry 54:1, pages 56-68.
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J. GRAHAM, I. DENOUAL & D. CAIRNS. (2005) Happy with your care?. Journal of Psychiatric and Mental Health Nursing 12:2, pages 173-178.
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N. CROWHURST & L. BOWERS. (2002) Philosophy, care and treatment on the psychiatric intensive care unit: themes, trends and future practice. Journal of Psychiatric and Mental Health Nursing 9:6, pages 689-695.
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Natalie Cook, Lorraine Childs & Sandra Tyrrell. (2001) User involvement: developing the confidence to learn together. Clinical Psychology Forum 1:150, pages 23-26.
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Kate Scales, Amy Manchershaw, Felicity Lyon & Heather Mason. (2000) Does practice-based brief psychological intervention make a difference to clients?. Clinical Psychology Forum 1:136, pages 20-23.
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David Jeffery. (1997) Do we really want to know? Barriers to service users’ expression of their views and some ways of overcoming them. Clinical Psychology Forum 1:102, pages 9-14.
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Deborah CullenBAHonsBAHons, Allyson WaiteBScHonsBScHons, Nicolas OliverMAMA, Jerome Carson & Frank Holloway. (2007) Case management for the mentally ill: a comparative evaluation of client satisfaction. Health & Social Care in the Community 5:2, pages 106-115.
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Ceri Phillips, Philip Burnard & Paul Morrison. (1996) Quality in provision of forensic psychiatric services: room for improvement. International Journal of Health Care Quality Assurance 9:6, pages 26-32.
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PAUL MORRISON, CERI PHILLIPS & PHILIP BURNARD. (2008) Staff and patient satisfaction in a forensic unit. Journal of Psychiatric and Mental Health Nursing 3:1, pages 67-68.
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