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Prehospital Emergency Care Volume 16, 2012 - Issue 4
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Preliminary Report

Effects of an Emergency Medical Services–based Resource Access Program on Frequent Users of Health Services

Anthony S. TadrosFrom the University of California, San Diego, School of Medicine (AST), La Jolla, California; the Department of Emergency Medicine (EMC, TCC), University of California, San Diego, San Diego, California; Emergency Medical Services (EP, JVD), City of San Diego, San Diego, California; and San Diego Fire-Rescue Department (KW, AMJ), San Diego, California.
, MD,
Edward M. CastilloFrom the University of California, San Diego, School of Medicine (AST), La Jolla, California; the Department of Emergency Medicine (EMC, TCC), University of California, San Diego, San Diego, California; Emergency Medical Services (EP, JVD), City of San Diego, San Diego, California; and San Diego Fire-Rescue Department (KW, AMJ), San Diego, California.
, MPH, PhD,
Theodore C. ChanFrom the University of California, San Diego, School of Medicine (AST), La Jolla, California; the Department of Emergency Medicine (EMC, TCC), University of California, San Diego, San Diego, California; Emergency Medical Services (EP, JVD), City of San Diego, San Diego, California; and San Diego Fire-Rescue Department (KW, AMJ), San Diego, California.
, MD,
Anne Marie JensenFrom the University of California, San Diego, School of Medicine (AST), La Jolla, California; the Department of Emergency Medicine (EMC, TCC), University of California, San Diego, San Diego, California; Emergency Medical Services (EP, JVD), City of San Diego, San Diego, California; and San Diego Fire-Rescue Department (KW, AMJ), San Diego, California.
,
Ekta PatelFrom the University of California, San Diego, School of Medicine (AST), La Jolla, California; the Department of Emergency Medicine (EMC, TCC), University of California, San Diego, San Diego, California; Emergency Medical Services (EP, JVD), City of San Diego, San Diego, California; and San Diego Fire-Rescue Department (KW, AMJ), San Diego, California.
,
Kerin WattsFrom the University of California, San Diego, School of Medicine (AST), La Jolla, California; the Department of Emergency Medicine (EMC, TCC), University of California, San Diego, San Diego, California; Emergency Medical Services (EP, JVD), City of San Diego, San Diego, California; and San Diego Fire-Rescue Department (KW, AMJ), San Diego, California.
&
James V. DunfordFrom the University of California, San Diego, School of Medicine (AST), La Jolla, California; the Department of Emergency Medicine (EMC, TCC), University of California, San Diego, San Diego, California; Emergency Medical Services (EP, JVD), City of San Diego, San Diego, California; and San Diego Fire-Rescue Department (KW, AMJ), San Diego, California.Correspondence[email protected]
, MD show all
Pages 541-547 | Received 27 Mar 2012, Accepted 27 Mar 2012, Published online: 19 Jun 2012

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Lori L. Boland, Diana Jin, Kimberly P. Hedger, Charles J. Lick, Joey L. Duren & Andrew C. Stevens. (2023) Evaluation of an EMS-Based Community Paramedic Pilot Program to Reduce Frequency of 9-1-1 Calls among High Utilizers. Prehospital Emergency Care 27:5, pages 704-711.
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Tiffany M. Abramson, Stephen Sanko & Marc Eckstein. (2021) Emergency Medical Services Utilization by Homeless Patients. Prehospital Emergency Care 25:3, pages 333-340.
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John F. Brown, Maria C. Raven, Niels L. Tangherlini & M. Kennedy Hall. (2019) Frequent Users of 9-1-1 Emergency Medical Services: Sign of Success or Symptom of Impending Failure?. Prehospital Emergency Care 23:1, pages 94-96.
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E. Stein Bronsky, Constance McGraw, Robin Johnson, Kristin Giordano, Alessandro Orlando & David Bar-Or. (2017) CARES: A Community-wide Collaboration Identifies Super-utilizers and Reduces Their 9-1-1 Call, Emergency Department, and Hospital Visit Rates. Prehospital Emergency Care 21:6, pages 693-699.
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M. Kennedy Hall, Maria C. Raven, Jane Hall, Clement Yeh, Elaine Allen, Robert M. Rodriguez, Niels L. Tangherlini, Karl A. Sporer & John F. Brown. (2015) EMS-STARS: Emergency Medical Services “Superuser” Transport Associations: An Adult Retrospective Study. Prehospital Emergency Care 19:1, pages 61-67.
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Jessica L. Mackelprang, Susan E. Collins & Seema L. Clifasefi. (2014) Housing First Is Associated with Reduced Use of Emergency Medical Services. Prehospital Emergency Care 18:4, pages 476-482.
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Jan L. Jensen, Andrew H. Travers, Emily G. Marshall, Stephen Leadlay & Alix J. E. Carter. (2014) Insights into the Implementation and Operation of a Novel Paramedic Long-term Care Program. Prehospital Emergency Care 18:1, pages 86-91.
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Allison Infinger, Jonathan R. Studnek, Eric Hawkins, Barry Bagwell & Doug Swanson. (2013) Implementation of Prehospital Dispatch Protocols That Triage Low-acuity Patients to Advice-line Nurses. Prehospital Emergency Care 17:4, pages 481-485.
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Daniel Johnson, Jason Druschel, Brandon Wattai & Jessica Mann. (2023) Factors Associated With Successful Enrollment in a Community Paramedicine Program for Heart Failure. Cureus.
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N. Cavanagh, I. E. Blanchard, D. Weiss & W. Tavares. (2023) Looking back to inform the future: a review of published paramedicine research. BMC Health Services Research 23:1.
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Alexandrea O. Cronin, Deborah J. Morton, Jesse J. Brennan & Edward M. Castillo. (2020) Frequent Emergency Department Visitors Associated With a Pain-Discharge Diagnosis. The Journal of Emergency Medicine 59:3, pages 357-363.
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Samantha Iovan, Paula M. Lantz, Katie Allan & Mahshid Abir. (2019) Interventions to Decrease Use in Prehospital and Emergency Care Settings Among Super-Utilizers in the United States: A Systematic Review. Medical Care Research and Review 77:2, pages 99-111.
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F. Breuer, C. Pommerenke, L. Wollenhaupt, P. Brettschneider & S. Poloczek. (2019) Vorkommen von Frequent Usern und Frequent Callern in einem großstädtischen Rettungsdienst: Indikatoren eines unzureichenden Gesundheits- und Sozialsystems?Assessment of frequent users and frequent callers in an urban emergency medical service: indicators for a deficient health- and welfare system?. Notfall + Rettungsmedizin 23:2, pages 122-131.
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Viola Korczak, Janani Shanthosh, Stephen Jan, Michael Dinh & Thomas Lung. (2019) Costs and effects of interventions targeting frequent presenters to the emergency department: a systematic and narrative review. BMC Emergency Medicine 19:1.
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Simon Quilty, Lisa Wood, Sophie Scrimgeour, Geordan Shannon, Elisha Sherman, Bruce Lake, Richard Budd, Paul Lawton & Mary Moloney. (2019) Addressing Profound Disadvantages to Improve Indigenous Health and Reduce Hospitalisation: A Collaborative Community Program in Remote Northern Territory. International Journal of Environmental Research and Public Health 16:22, pages 4306.
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Andrew Booth, Louise Preston, Susan Baxter, Ruth Wong, Duncan Chambers & Janette Turner. (2019) Interventions to manage use of the emergency and urgent care system by people from vulnerable groups: a mapping review. Health Services and Delivery Research 7:33, pages 1-46.
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Becca M. Scharf, Rick A. Bissell, Jamie L. Trevitt & J. Lee Jenkins. (2018) Diagnosis Prevalence and Comorbidity in a Population of Mobile Integrated Community Health Care Patients. Prehospital and Disaster Medicine 34:1, pages 46-55.
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Kevin J. Bennett, Matt W. Yuen & Melinda A. Merrell. (2018) Community Paramedicine Applied in a Rural Community. The Journal of Rural Health 34, pages s39-s47.
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Britta Ostermeyer, Noor Ul Alien Baweja, Bella Schanzer, Jin Han & Asim A. Shah. (2018) Frequent Utilizers of Emergency Departments: Characteristics and Intervention Opportunities. Psychiatric Annals 48:1, pages 42-50.
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Christopher S. Evans, Timothy F. Platts-Mills, Antonio R. Fernandez, Joseph M. Grover, Jose G. Cabanas, Mehul D. Patel, Gary M. Vilke & Jane H. Brice. (2017) Repeated Emergency Medical Services Use by Older Adults: Analysis of a Comprehensive Statewide Database. Annals of Emergency Medicine 70:4, pages 506-515.e3.
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Katherine M. Thompson & William L. Tozier. (2017) Using PAs in prehospital environments to reduce ED and EMS overuse. JAAPA 30:4, pages 49-52.
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Manish N. Shah & David J. Schoenwetter. 2017. Value and Quality Innovations in Acute and Emergency Care. Value and Quality Innovations in Acute and Emergency Care 186 194 .
Peter M. Mullins, Maryann Mazer-Amirshahi & Jesse M. Pines. (2017) Alcohol-Related Visits to US Emergency Departments, 2001–2011. Alcohol and Alcoholism 52:1, pages 119-125.
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Kevin T. Koenig, Mary M. Ramos, Tara T. Fowler, Kristin Oreskovich, Jane McGrath & Gerry Fairbrother. (2016) A Statewide Profile of Frequent Users of School-Based Health Centers: Implications for Adolescent Health Care. Journal of School Health 86:4, pages 250-257.
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Robert G. Solberg, Brandy L. Edwards, Jeffrey P. Chidester, Debra G. Perina, William J. Brady & Michael D. Williams. (2016) The prehospital and hospital costs of emergency care for frequent ED patients. The American Journal of Emergency Medicine 34:3, pages 459-463.
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Simon Quilty, Geordan Shannon, Anthony Yao, William Sargent & Michael F McVeigh. (2016) Factors contributing to frequent attendance to the emergency department of a remote Northern Territory hospital. Medical Journal of Australia 204:3, pages 111-111.
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John P. Serra & Christopher A. Kahn. 2015. Emergency Medical Services. Emergency Medical Services 134 139 .
Jesse J. Brennan, Theodore C. Chan, Renee Y. Hsia, Michael P. Wilson & Edward M. Castillo. (2014) Emergency Department Utilization Among Frequent Users With Psychiatric Visits. Academic Emergency Medicine 21:9, pages 1015-1022.
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Edward M. Castillo, Jesse J. Brennan, James P. Killeen & Theodore C. Chan. (2014) Identifying Frequent Users of Emergency Department Resources. The Journal of Emergency Medicine 47:3, pages 343-347.
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Leah K. Bauer, Travis P. Baggett, Theodore A. Stern, Jim J. O'Connell & Derri Shtasel. (2013) Caring for Homeless Persons with Serious Mental Illness in General Hospitals. Psychosomatics 54:1, pages 14-21.
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