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Research Articles

Teaching patient-centered communication skills: a telephone follow-up curriculum for medical students

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Article: 22522 | Received 02 Aug 2013, Accepted 13 Mar 2014, Published online: 25 Apr 2014

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Read on this site (3)

Josephine Seale, Sophie C. Ragbourne, Nicola Purkiss Bejarano, Ranjana Raj, Lewis Whittingham, Sabina Ikram & Colin Butchers. (2019) Training final year medical students in telephone communication and prioritization skills: An evaluation in the simulated environment. Medical Teacher 41:9, pages 1023-1028.
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Bruce L. Henschen, Elizabeth R. Ryan, Daniel B. Evans, Ashley Truong, Diane B. Wayne, Jennifer A. Bierman & Kenzie A. Cameron. (2019) Perceptions of Patient-Centered Care among First-Year Medical Students. Teaching and Learning in Medicine 31:1, pages 26-33.
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K. Radziej, J. Loechner, C. Engerer, M. Niglio de Figueiredo, J. Freund, H. Sattel, C. Bachmann, P. O. Berberat, A. Dinkel & A. Wuensch. (2017) How to assess communication skills? Development of the rating scale ComOn Check. Medical Education Online 22:1.
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Articles from other publishers (21)

Martha S. Linet, Kimberly E. Applegate, Cynthia H. McCollough, Janet E. Bailey, Cedric Bright, Jerrold T. Bushberg, Stephen J. Chanock, Jenna Coleman, Nicole H. Dalal, Lawrence T. Dauer, Pamela B. Davis, Robert Y. Eagar, Guy Frija, Kathryn D. Held, Lisa A. Kachnic, Ana P. Kiess, Lloyd W. Klein, Ourania Kosti, Charles W. Miller, Michelle M. Miller-Thomas, Christopher Straus, Neha Vapiwala, Jessica S. Wieder, Don C. Yoo, James A. Brink & John L. Dalrymple. (2023) A Multimedia Strategy to Integrate Introductory Broad-Based Radiation Science Education in US Medical Schools. Journal of the American College of Radiology 20:2, pages 251-264.
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Erin Risotto-Urbanowicz, Taylor Vega, Rachel Caron & Reem Hasan. (2022) “They were an advocate for me”: A Qualitative Study Exploring Medical Student Longitudinal Relationships and Patient Well-Being. Journal of General Internal Medicine 38:3, pages 648-652.
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Gemma Andrews, Terri Flood & Paul Shepherd. (2021) A narrative review exploring the professional practice training requirement of therapeutic radiographers undertaking effective remote/telephone review clinics in place of face-to-face radiographer-led review clinics during the COVID-19 pandemic. Journal of Radiotherapy in Practice 22.
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Aanika Balaji & Sarah Lou Clever. (2022) Authors’ Reply to: Techniques to Teach Students Effectively Using Telemedicine. Comment on “Incorporating Medical Students Into Primary Care Telehealth Visits: Tutorial”. JMIR Medical Education 8:1, pages e37401.
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Roma Forbes, Bennita Clasper, Anusha Ilango, Haeley Kan, Julia Peng & Allison Mandrusiak. (2021) Effectiveness of patient education training on health professional student performance: A systematic review. Patient Education and Counseling 104:10, pages 2453-2466.
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Jacob A. Mack, Helen K. Morgan, James T. Fitzgerald, Eric C. Walford & Lauren A. Heidemann. (2021) The Development of a Video Intervention to Improve Senior Medical Students’ Performance on Outpatient Telephone Encounters: a Delphi Analysis and Randomized Controlled Trial. Medical Science Educator 31:4, pages 1429-1439.
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Bingxue Zhang, Chengliang Chai, Zhong Yin & Yang Shi. (2021) Design and Implementation of an EEG-Based Learning-Style Recognition Mechanism. Brain Sciences 11:5, pages 613.
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Kye-Yeung Park, Hoon-Ki Park, Hwan-Sik Hwang, Sang-Ho Yoo, Jae-Sook Ryu & Jong-Hoon Kim. (2021) Improved detection of patient centeredness in objective structured clinical examinations through authentic scenario design. Patient Education and Counseling 104:5, pages 1094-1099.
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Michelle E. Kiger, Holly S. Meyer & Lara Varpio. (2020) “It is you, me on the team together, and my child”: Attending, resident, and patient family perspectives on patient ownership. Perspectives on Medical Education 10:2, pages 101-109.
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Conor Gilligan, Martine Powell, Marita C Lynagh, Bernadette M Ward, Chris Lonsdale, Pam Harvey, Erica L James, Dominique Rich, Sari P Dewi, Smriti Nepal, Hayley A Croft & Jonathan Silverman. (2021) Interventions for improving medical students' interpersonal communication in medical consultations. Cochrane Database of Systematic Reviews 2021:2.
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Benoit Pétré, Aurore Margat & Cyril Crozet. (2021) Un appel aux recommandations pour l’enseignement de l’ETP en formation initiale des professionnels de santé : regards croisés entre exploration de la littérature et avis des acteurs européens de l’ETP. Education Thérapeutique du Patient - Therapeutic Patient Education 13:1, pages 10202.
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Daniel J. HindmanSuzanne R. KochisAriella ApfelJoshua PrudentTina KumraW. Christopher GoldenJulianna JungAmit K. Pahwa. (2020) Improving Medical Students’ OSCE Performance in Telehealth: The Effects of a Telephone Medicine Curriculum. Academic Medicine 95:12, pages 1908-1912.
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Aditi Gupta, Margaret Wood, Shelley Kumar, Sanghamitra Misra & Teri Turner. (2020) No Faculty Required: Use of a Health Literacy Low Inference Self-Assessment Measure to Promote Behavior Change. Academic Pediatrics 20:5, pages 712-720.
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Megan G. Janeway, Su Yeon Lee, Elisa Caron, Isabel K. Sausjord, Lisa Allee, Sabrina E. Sanchez & Tracey A. Dechert. (2020) Surgery service learning in preclinical years improves medical student attitudes toward surgery, clinical confidence, and social determinants of health screening. The American Journal of Surgery 219:2, pages 346-354.
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Josh Kurtz, Kylie Steenbergh, Jason Kessler, Ann Vitous, Meredith Barrett, Gurjit Sandhu & Pasithorn A. Suwanabol. (2020) ‘What I Wish My Surgeon Knew’: A Novel Approach to Promote Empathic Curiosity in Surgery. Journal of Surgical Education 77:1, pages 82-87.
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Michelle E. KigerHolly S. MeyerCaitlin HammondKatherine M. MillerKara J. DickeyDaniel V. HammondLara Varpio. (2019) Whose Patient Is This? A Scoping Review of Patient Ownership. Academic Medicine 94:11S, pages S95-S104.
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Alexis M. Stoner, Matthew Cannon, Liang Shan, Deanna Plewa, Claire Caudell & Luke Johnson. (2018) The Other 45: Improving Patients' Chronic Disease Self-Management and Medical Students’ Communication Skills. Journal of Osteopathic Medicine 118:11, pages 703-712.
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Maria Baby, Christopher Gale & Nicola Swain. (2018) Communication skills training in the management of patient aggression and violence in healthcare. Aggression and Violent Behavior 39, pages 67-82.
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Sirisha Narayana, Alvin Rajkomar, James D. Harrison, Victoria Valencia, Gurpreet Dhaliwal & Sumant R. Ranji. (2017) What Happened to My Patient? An Educational Intervention to Facilitate Postdischarge Patient Follow-Up. Journal of Graduate Medical Education 9:5, pages 627-633.
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Thomas W. Vijn, Cornelia R. M. G. Fluit, Jan A. M. Kremer, Thimpe Beune, Marjan J. Faber & Hub Wollersheim. (2017) Involving Medical Students in Providing Patient Education for Real Patients: A Scoping Review. Journal of General Internal Medicine 32:9, pages 1031-1043.
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Yera Hur, A Ra Cho & Chang Jin Choi. (2017) Medical students’ and patients’ perceptions of patient-centred attitude. Korean Journal of Medical Education 29:1, pages 33-39.
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