ABSTRACT
The design of graphical user interfaces has been evolving from skeuomorph interfaces – which use elements that mimic the aesthetics and functionality of their real-world counterparts – to minimalist and flat designs. Despite the growing popularity of these new design approaches, they can be challenging for older adults who experience a decline in visual and cognitive abilities. Still, little is known about user performance, aesthetic perception, and preference of older adults, particularly in comparison to younger users and traditional skeuomorph interfaces. In this paper, we examine the performance and aesthetic perception of older (65–77 years old) and younger (20–40) adults with three design approaches: skeuomorph, skeuominimalist, and flat design. Results show flat design is either slower or less accurate than traditional skeuomorph interfaces for older adults across three tasks: visual search, identifying clickable objects, and multiple page navigation. Younger adults were less susceptible to performance differences between design approaches, but still subject to ‘click uncertainty’ with flat interfaces. Skeuominimalism did not show clear performance benefits over flat design or skeuomorphism, while the latter reduced the performance gap between age groups. Finally, younger adults preferred the simplicity of skeuominimalism, while older adults preferred skeuomorph interfaces because of the perceived usability, beauty, and trustiness.
Acknowledgements
We thank all participants of the user study. This work was partially supported by Fundação para a Ciência e Tecnologia (FCT) through INESC-ID research unit UIDB/50021/2020, LASIGE research unit UIDB/00408/2020, and project ARCADE PTDC/CCI-COM/30274/2017.
Disclosure statement
No potential conflict of interest was reported by the author(s).
Notes
1 http://belveal.net/2013/03/19/where-have-all-the-affordances-gone, last visited 22/01/2019
2 https://alistapart.com/article/flat-ui-and-forms, last visited 22/01/2019
3 https://www.nngroup.com/articles/windows-8-disappointing-usability, last visited 22/01/2019
4 https://www.cooper.com/journal/2014/01/your-flat-design-is-convenient-for-exactly-one-of-us, last visited 22/01/2019