Assessment of Employee Performance

ABSTRACT

Assessments are commonly used in organizational behavior management (OBM) to identify performance targets, determine environmental variables contributing to poor performance, and devise appropriate interventions. This paper describes the role of assessment at the individual performer level in OBM and the assessment process. It also reviews four common types of OBM assessments: historical assessments, functional assessments, preference assessments, and procedural acceptability and discusses the research support, weaknesses, and opportunities for future research for each. Finally, we conclude with recommendations for the future of assessment in OBM, including incorporating technology, using ongoing question-asking to informally assess performance and the environment, developing and validating survey instruments and other assessment tools, and attending to cultural variables in assessments.

KEYWORDS:

• Assessment
• performance diagnostic checklist
• procedural acceptability
• informant assessment
• descriptive assessment

Disclosure statement

No potential conflict of interest was reported by the authors.

Supplementary material

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