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Original Article

Work-related burnout among personnel at a university hospital: identifying quantitative and qualitative differences using latent class analysis

, , & ORCID Icon
Pages 388-399 | Received 10 Jun 2020, Accepted 25 Feb 2021, Published online: 08 May 2021
 

Abstract

Background

Burnout among hospital personnel is frequent and has impacts on the quality of care. Monitoring is important, but there is a lack of specificity for individual patterns of burnout syndromes.

Aims

This study aimed to identify specific burnout profiles in a hospital setting.

Method

Using job satisfaction data from a survey of 4793 hospital personnel, we performed a latent class analysis on the work-related items of the Copenhagen Burnout Inventory (CBI). Total burnout score, job satisfaction and work-related variables were compared across classes.

Results

Five latent work-related burnout profiles were revealed, including a high-risk class (9.5% of participants) and two classes with similar total CBI scores: a high-fatigue class (6%), including young administrative personnel who reported less pleasure at work but a better work–life balance, and an emotional-exhaustion class (13.1%), including older healthcare personnel who were more satisfied at work and could use their skills appropriately. Finally, personnel in the high-risk class were younger healthcare professionals, reporting lower job satisfaction, poorer working conditions and less respect from their direct hierarchy.

Conclusions

The risk and type of burnout depended on personnel’s characteristics and their social and work environments. Tailored interventions should be used to address these different profiles.

Ethical approval

The procedures contributing to this paper were not submitted to relevant national or institutional committees on human experimentation and are not subject to the Helsinki Declaration of 1975 (revised in 1989) since they were derived from anonymous quality-improvement data.

Disclosure statement

No potential conflict of interest was reported by the author(s).

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