Abstract
Public libraries are increasingly becoming affected by invasive and disruptive technology, changing customer requirements, and other information sources that provide comparable library services. The dilemma of public libraries is clear, as seen by falling government financing and patronage. In order to maintain their position in the face of intense competition, they must react promptly. Librarians will not be able to properly prepare for the future or position themselves unless they strengthen their stance in the information competition by cooperating and competing simultaneously. To remain relevant, librarians must re-strategize and consider how to deliver services using smart technologies. The article suggests that it is expedient for public libraries to adopt coopetition to survive amidst fierce competing service models from the tech industry.
Conflict of interest
There is no conflict of interest.