The triple-edged sword of COVID-19: understanding the use of digital technologies and the impact of productive, disruptive, and destructive nature of the pandemic

ABSTRACT

This opinion paper presents some observations on underlying complexities impacting organizations and societies due to Covid-19, and significant increase in the use of advanced IS/IT. Through the lens of current pandemic – the impact of Covid-19 and use of advanced IS/IT in avoiding loss of productivity, disruption in business operations and destruction as a whole, is studied. These observations offer timely insights on several topics, identifying key issues and recommendations for research and practice.

KEYWORDS:

• Digital Transformation
• digitization
• digitalization
• disruptive Technologies
• information Systems
• information Technology
• private
• public & third sector

Notes

1. https://www.alvarezandmarsal.com/sites/default/files/am_boards_in_challenging_times_research_0.pdf

Additional information

Notes on contributors

Muhammad Mustafa Kamal

Dr. Muhammad Mustafa Kamal is an Associate Professor in Supply Chain Management. Prior to joining Coventry University, he was an SL in Operations/SCM, UG Director and Director of Alumni at the Brunel Business School. He earned his Doctorate in Information Systems from Brunel University London. His research interests include Operations/SCM, Circular Economy, IS/IT Management, Social Media, Big Data Analytics, & Industry 4.0. He is Deputy Editor for JEIM, SE for ISM and IT&P. He has published in IJPR, JBR, I&M, PPC, ESA, GIQ, IJIM, ISM, SCM, and JORS. He has worked on EU Framework 7, Horizon 2020, and Qatar National Research Foundation.