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ABSTRACT
New technologies have significantly impacted the music industry,leading to its digital transformation.This study explores the effects of digital technology trends on different aspects of the value chain in the music industry.Using qualitative content analysis and semi-structured expert interviews, streaming, artificial intelligence (AI), voice control, and blockchain are identified as technologies with widespread effects in this context. This paper provides insights on the impacts of digital technologies on value creation and capture mechanisms, and offers recommendations for companies to seize emerging opportunities. Indeed, insights from the music industry, can be applied to other more “traditional” industries as well.
Acknowledgements
The authors would like to thank the experts from the music industry for their valuable support; in particular, we are most grateful to leaders from children’s entertainment sector for their insightful comments and intellectual input. We gratefully acknowledge the sharply focused feedbacks of colleagues and the anonymous reviewers during the review process. Finally, a special thank you to Matthias Murawski for his guidance and support during several phases of this study.
Disclosure statement
No potential conflict of interest was reported by the authors.
Additional information
Notes on contributors
Mahdieh Darvish
Mahdieh Darvish is a research assistant and PhD candidate at the Chair of Business Information Systems at ESCP Business School in Berlin (Germany). She studies digital transformation and digital technologies and focuses on digital capabilities in different settings. Her work has been published or accepted for publication at conferences such as the European, Mediterranean, and Middle Eastern Conference on Information Systems, as well as Conference on e-Business, e-Services and e-Society.
Markus Bick
Markus Bick is a full professor of business information systems at ESCP Business School Berlin, Germany. He earned a PhD in business information systems from the University of Duisburg-Essen (Germany). His research interests include digital competencies and digital maturity models, gamification, global knowledge management, and Web 3.0 technologies. He has published his work in renowned journals (Journal of Business Logistics, Information Systems Frontiers, Electronic Markets, Information & Management, Business Information Systems Engineering, Decision Support Systems, International Journal of Information Management, and Information Systems Management) and acts as an associate editor for Electronics Markets and a senior editor for Information Systems Management.