Developing AI literacy in HRD: competencies, approaches, and implications

ABSTRACT

In recent years, the surge of interest in Artificial Intelligence (AI) technology has been notable across global academic and industrial spheres. Human Resource Development (HRD) scholars have paid considerable attention to its application. Recognizing the importance of preparing employees and organisations for the AI era, this paper explores the concept of AI literacy, focusing on the required competencies from an HRD perspective. Based on research on the Technology Acceptance Model (TAM) in the context of AI, we analysed AI-related competencies from four aspects: skills, relevance, values, and knowledge. Although the current literature on AI literacy contributes to a comprehensive understanding and highlights its importance across multiple domains, we identified some areas that lack attention and necessitate further research. The paper concludes by proposing directions for future research, accentuating the critical role of HRD in equipping the workforce with AI literacy to adeptly navigate the continually evolving technological landscape, and highlighting the need for scholars to engage in discussions about AI literacy on an international scale.

KEYWORDS:

• Artificial intelligence
• AI literacy
• technologies
• competencies
• Technology Acceptance Model

Disclosure statement

No potential conflict of interest was reported by the author(s).