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Articles

A qualitative study of contemporary secure mental health services: women service users’ views in England

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Pages 836-853 | Received 23 Nov 2018, Accepted 08 Jul 2019, Published online: 29 Jul 2019
 

ABSTRACT

Women’s Enhanced Medium Secure Services (WEMSS) was a concept borne out of findings that an inappropriate number of women were being held in high secure services, despite not fulfilling high secure criterion. A qualitative study of women service users’ views of living in WEMSS and comparator medium secure services (MSS) in the UK is presented. Sixteen service users participated in semi-structured interviews. Thematic analysis identified four main themes: experiences of current placement versus previous placements, relationships with staff, challenges of living with other women and having a voice – being involved in care and treatment. The accounts reported suggest that women in WEMSS and standard MSS have very similar experiences of their service, relationships with staff, living with other women and involvement in care. This qualitative study suggests that women in WEMSS and comparable women in MSS have very similar perspectives on what works well in their current services and what is important to them. The main differences between WEMSS and MSS women’s accounts were in relation to the amount of pre-transfer information they received and levels of staff support. Implications for practice are discussed, including service-user empowerment addressing barriers to relational security.

Acknowledgments

The authors would like to thank all service users who were interviewed as part of this research. We would like to thank Kathryn Harney and Annie Bartlett for their expert guidance and advice. We would also like to express our gratitude to Boo Wheatcroft and the Mental Health Research Network (MHRN) for their hard work and valuable contribution, and all staff who facilitated data collection at the participating sites.

Disclosure statement

No potential conflict of interest was reported by the authors.

Declarations

Ethical approval for the study was obtained from County Durham & Tess Valley NHS Research Ethics Committee (10/H0905/13, 1 June 2010).

Availability of data and material

This can be shared.

Additional information

Funding

This work was supported by the Department of Health: ‘A clinical, economic and operational evaluation of the pilot Women’s Enhanced Medium Secure Services (WEMSS),’ funded by the Department of Health’s National Oversight Group (NOG). The views expressed in this paper represent those of the authors and do not necessarily represent those of the funders.

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