Abstract
Library service points continue to be one of the few places for in-person contact where patrons can freely ask questions, including those involving technology. This is especially true in the college setting. Recognition of this need led to the creation of a hands-on Tech Academy for first-year, first-generation college students. When the pandemic hit, it became necessary to take the Academy online and expand it to the wider University student body. This article outlines the process used to rapidly develop, implement, and assess this technology mini-course. In addition, it considers the sustainability of such a program beyond the pandemic environment.
Acknowledgements
The authors would like to acknowledge the additional members of the Tech Academy Working Group and their role in successfully developing and implementing the program.
Disclosure statement
No potential conflict of interest was reported by the author(s).
Additional information
Notes on contributors
Cori Biddle
Cori Biddle is a Student Engagement and Outreach Librarian, Penn State Altoona.
Bonnie Imler
Bonnie Imler is a Library Director, Penn State Altoona and Penn State DuBois.