Factors influencing biometric technology adoption: Empirical evidence from Nigeria

Abstract

An exploratory investigation of factors influencing adoption of biometric technologies among public and private organizations in Nigeria is carried out in this study. Based on a modified technology-organization-environment (TOE) theoretical framework, an empirical analysis using data from questionnaires surveyed on these organizations was performed. The results show that compatibility, organizational size, top management support, trust between organizations, competitive pressure and uncertainty have significant influence on biometric technology adoption among these organizations. However, there is not enough evidence to support complexity, relative advantage, cost, employee resistance, technical knowledge and government support as having significant effect on biometric technology adoption. The implication of this study is that decision-makers in organizations need to pay more attention to the factors influencing biometric technology adoption in order to prevent fraud, curb insecurity and restrict unauthorized access to their digital and physical assets.

Keywords:

• technology adoption
• biometric technologies
• technology-organization-environment
• complexity
• cost

Acknowledgement

The moral and financial support from the Management of National Board for Technical Education (NBTE), Kaduna is gratefully acknowledged. The authors would like to thank the anonymous reviewers for their comments that helped to improve this article substantially.

Disclosure statement

No potential conflict of interest was reported by the authors.