Modelling the hare and the tortoise: predicting the range of in-vehicle task times using critical path analysis

Abstract

Analytic models can enable predictions about important aspects of the usability of in-vehicle information systems (IVIS) to be made at an early stage of the product development process. Task times provide a quantitative measure of user performance and are therefore important in the evaluation of IVIS usability. In this study, critical path analysis (CPA) was used to model IVIS task times in a stationary vehicle, and the technique was extended to produce predictions for slowperson and fastperson performance, as well as average user (middleperson) performance. The CPA-predicted task times were compared to task times recorded in an empirical simulator study of IVIS interaction, and the predicted times were, on average, within acceptable precision limits. This work forms the foundation for extension of the CPA model to predict IVIS task times in a moving vehicle, to reflect the demands of the dual-task driving scenario.

Practitioner Summary: The CPA method was extended for the prediction of slowperson and fastperson IVIS task times. Comparison of the model predictions with empirical data demonstrated acceptable precision. The CPA model can be used in early IVIS evaluation; however, there is a need to extend it to represent the dual-task driving scenario.

Keywords:

• in-vehicle information systems
• interaction
• modelling
• task times