Framework for incorporating human factors into production and logistics systems

Figures & data

Figure 1. Interaction between design level and operational level.

The figure depicts the interaction between the design and operational levels, with examples for each level.

Table 1. Search terms used for step 2.1.

HF	Conceptual framework			P&L systems
Human factors	Conceptual		Framework	Production
Ergonomics	Abstract		Model	Logistics
Human engineering	Ideal	AND	Pattern	Manufactur*
	Metaphysical		Paradigm	Assembly
	Notional		Configuration	Supply chain*
	Theoretical		Archetype	Warehous*

Table 2. Search terms used for step 2.3.

HF	Assembly system	OP system
Human factors	Assembly	Order pick*
Ergonomics	Manufactur*	Order-pick*
Human engineering	Production*	Warehous*

Table 3. Summary of state-of-the-art frameworks that incorporated HF in P&L systems.

		HF Aspects				Performance
Framework	Scope	Decision level	Physical	Mental	Perceptual	Psychosocial	Productivity	Well-being	Quality
(Das 1998)	P		✓			✓		✓
(Baines et al. 2005)	P	DL				✓	✓	✓
(Reiman and Oedewald 2007)						✓		✓
(Bruseberg 2008)	P							✓
(Zhou et al. 2009)	P	DL	✓				✓	✓
(Neumann and Dul 2010)	P	DL	✓	✓			✓	✓	✓
(Mosier and Fischer 2010)								✓
(Figueira, Machado, and Nunes 2012)	L	DL	✓					✓
(Neumann and Village 2012)	P	DL/OL					✓	✓	✓
(Grosse, Glock, and Müller (2015))	L		✓	✓	✓	✓	✓	✓	✓
(Sobhani, Wahab, and Neumann 2016)	P		✓			✓	✓	✓
(Karltun et al. 2017)		DL						✓
(Krugh and Mears 2018)	P	DL		✓				✓
(Kolus, Wells, and Neumann 2018)	P	DL	✓				✓	✓	✓
(Peruzzini, Grandi, and Pellicciari 2020)	P	DL	✓	✓			✓	✓
(Kadir and Broberg 2021)	P	DL	✓	✓		✓		✓

Table 4. Attributes of variables for the framework.

	When?
	Design Level	Operational Level
What?	Process	Task
How?	System Settings	Operational Policies
With?	Technology	Tools

Figure 2. Framework incorporating HF in production and logistics systems.

The figure represents a framework to incorporate human factors with the design and management of production and logistics systems.

Table 5. Examples regarding variables of the framework based on assembly system.

		Decision level			HF aspects			Performance
Author	Year	Design level	Operational level	Physical	Mental	Perceptual	Psychosocial	Productivity	Well-being	Quality
Battini et al.	2016	✓		✓				✓	✓
Neumann and Medbo	2017	✓			✓			✓	✓
Padula et al.	2017		✓	✓	✓		✓		✓
Lee, Chang, and Choe	2017		✓	✓				✓	✓
Kim, Nussbaum, and Gabbard.	2019		✓			✓	✓		✓	✓
Finco, Battini, et al.	2020	✓		✓				✓	✓
Finco, Calzavara, et al.	2020		✓	✓				✓	✓
Savino, Riccio, and Menanno	2020		✓	✓				✓	✓
Mattsson et al.	2020	✓			✓		✓	✓	✓
Hietanen et al.	2020	✓		✓				✓	✓	✓
Bänziger, Kunz, and Wegener	2020		✓	✓				✓	✓

Table 6. Examples of variables of the framework based on order picking system.

		Decision level			HF aspects			Performance
Author	Year	Design level	Operational level	Physical	Mental	Perceptual	Psychosocial	Productivity	Well-being	Quality
Reif et al.	2010	✓				✓	✓	✓	✓	✓
Yeow and Goomas	2014	✓				✓	✓	✓	✓	✓
Battini, Calzavara, et al.	2016		✓	✓				✓	✓
Battini, Glock, et al.	2016		✓	✓					✓
Calzavara et al.	2016	✓		✓				✓	✓
Elbert et al.	2017		✓		✓			✓	✓
Kreutzfeldt, Renker, and Rinkenauer	2018	✓			✓	✓		✓	✓	✓
Diefenbach and Glock	2019		✓	✓				✓	✓
Motmans, Debaets, and Chrispeels	2018		✓	✓					✓
Nookea and Vanichchinchai	2020	✓		✓				✓	✓

Figure 3. Steps for applying the framework.

The figure represents a framework to incorporate human factors with the design and management of production and logistics systems.

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