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Original Articles

The Domestic Turn: Business Process Outsourcing and the Growing Automation of Kenyan Organisations

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Figures & data

Figure 1. Intermediation within International BPO flows.

Figure 1. Intermediation within International BPO flows.

Figure 2. Importance of ‘presence’.

Figure 2. Importance of ‘presence’.

Figure 3. Importance of agents in client economies.

Figure 3. Importance of agents in client economies.