Abstract
Optimal statistical process control (SPC) requires models of both in-control and out-of-control process states. Whereas a normal distribution is the generally accepted model for the in-control state, there is a doubt as to the existence of reliable models for out-of-control cases. Various process models, available in the literature, for discrete manufacturing systems (parts industry) can be treated as bounded discrete-space Markov chains, completely characterized by the original in-control state and a transition matrix for shifts to an out-of-control state. The present work extends these models by using a continuous-state Markov chain, incorporating non-random corrective actions. These actions are to be realized according to the SPC technique and should substantially affect the model. The developed stochastic model yields a Laplace distribution of a process mean. An alternative approach, based on the Information theory, also results in a Laplace distribution. Real-data tests confirm the applicability of a Laplace distribution for the parts industry and show that the distribution parameter is mainly controlled by the SPC sample size.
Acknowledgements
The authors thank Dr P. Grabov, Advanced Logistics Developments Ltd, for his help in creating a database and for constructive and meaningful discussion. The authors also wish to thank Dr. B. Yoskovich, TAAS, who provided the control chart data.